Hi All, thanks for the advice. i have spoken to the DCA today and advsd them i sent them a recorded letter this morning i printed off this website asking for them to prove to me i have had this account. I have checked the statements and i have never ordered any of the goods they have supposedly sent me. the man i spoke to today told me they will call me back once they have received the letter which they should receive tomorroe. I will be sure to tell them that since the account is in dispute that they cannot take this any further. Empire Stores have e-mailed me back today stating they no longer have the debt and to contact Robinson Way if i am disputing this. I will keep you all updated tomorrow when they have called me. Thanks again for the advice ::: troubledvictim

Hi can anyone give me some advice. Over the last month now i have been receiving letters from a debt collection agency about an amount that i am supposed to have owed empire stores from 2000-2002. I received my first letter from the debt collection in March and have now just received a letter stating it is a notice of legal proceddings. I have been in touch with empire who e-mailed me on the 5th april and advised they were sending me out copy statements of which i have only had 9-33. Today i got the letter dated the 13th April for the amount to be paid in full by the 19th April to avoid court proceedings. I have not had anything from the catalogue at all and empire are now not returning my e-mails when i have asked for a manager to deal and also details of how the payments on the account were made.PLEASE HELP I HAVE 3 DAYS TO MAKE PAYMENT BEFORE THE COURT TAKES OVER AND I DONT OWE THEM ANYTHING........ troubled victim