I was meant to fly from Copenhagen to London at 1610 on 23 March this year. The plane was grounded with a technical fault and they had to fly a replacement from Luton that did not finally depart from Copenhagen until 2330 that day (almost a 7 hour delay).
At Copenhagen airport Easyjet were an utter shambles. They had no information for passengers until 2030 and could only hand out a few £3 meal vouchers. No phone calls offered, no assistance.
I wrote to them politely asking for compensation and been refused point-blank.
Any pointers on how to take this further much appreciated.