Can anyone help please.. bought bed from Dreams bedstore but divan base will not fit up staircase in new house. All packaging intact etc but Dreams refused outright to swap for a different style, tried calling three times and pleaded with them but they have a no returns policy and I have a 5 foot bed in my lounge which cost £800 and chance of changing it. Be warned DREAMS are NOT going to help you if you have this problem. Any suggestions gratefully recieved.