Firstly apologies for my terrible spelling - there is no excuse for that. Your reply doesn't really surprise me and somewhat confirms the opinions which i hold about paramedics ( which incidently has been formed during my extensive time working within a itu transport service and which is also held by many of the technicians and some paramedics with whom i work) To suggest that 20 weeks formal training is anything but little is really stretching the definition a bit and the comparison with medical staff is insulting because, as i'm sure you are aware, their training consists of 5 years + at degree level or higher and to progress within that particular profession they have to pass several more degree level exams. What higher education level is the paramedic training at? So go back to the original point i'm not sure what protocols with regards to assessment these individuals were following, bearing in mind the woman was crying in pain. OP asked for an opinion as to the settling of her compliant and i was merely informing her of the advanced routes which she could take which she claimed to be unaware of.

I knoww this doesn't help your situation but i beleive you are a victim of many other selfish individuals who misuse this facility

I'm not really suprised at your experience, paramedics are poorly named as they get little formal training a lot of there knowledege is gained on the job. Appart from this the service is saturated with pre maddonas who should be operating more of a scoop and run service thatn wasting time with unnessessary assessment. The NHS operates a strict complaints system and if your not satisfied you should get back in touch, I presume your mum did at least get an apology! All the best to your poor wee mum, at least she's got you fighting her corner!

I noticed some chat about mortgage redemption penalties from last year, my querie is slightly different and wondered if anyone could help. Last year i decided to purchase a new property, thus redeming my current mortage early. I went to my provider ( Alliance and Lisester) to check that i could get a mortgage which they confirmed and said they could port my current arrangement avoiding a penalty. I went ahead and bought the new property but just prior to completion the A and L informed me that sorry they didn't lend on grade A listed buildings so i would have to redeem my mortgage. A compliant ensued and they did apologise but i still had to pay a fee of £1500. Since they were at fault and i wanted to stay with them, does anyone think i would have a chance of asking for this back? Any thoughts appreciated