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49kirk

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  1. Thank you for your replies Firstly Sarah he did receive the response that they would be investigating the matter and get back to him. I don't think it said anything about sending the statements out. The cheque has been cashed though and all letters have been sent by recorded delivery. And secondly Andy, I am Scotland which is different although I will have a look at the links and see. This is awful my dad has been with them for about 35years and they treat him like this.
  2. I was wondering if you could help my dad. I am working on get his charges back and he is haveing major problems trying to get his statements from them. Over two months ago he sent the SAR Letter to them along with a cheque, the cheque was cashed and still nothing received. He then sent a letter saying that if they didn't get them to him he would be going to court to get a order to get his statements. Still nothing. He phoned the number that he got on here. It was in Edinburgh and a woman you has helped many people on here Still nothing How do we get these through the court as this is disgusting the way he is being treated? And if anyone has any tips or numbers please pass them on he is getting desperate Thank you
  3. I know you really nice people will help me. I have already claimed against the Halifax and want to do this against Citicards. What I need to know is a. Is it the same as claiming against your bank b. Does anyone have a contact number where I can get through to c. Do I have to send my letter for my statement and if so how much is it and do I need to send ID with it d. Who do I send it to Thank you in advance and I wish you all continued success in your bid for your charges back
  4. Yesterday I posted about how the halifax are yet to put my money into my bank account. I contacted them yesterday and they said it was requested on the 13th and the money should be in the bank for close of business today. I started court proceedings prior to this and never cancelled them and I sent the Halifax a letter (fax and post) saying that if it wasn't in by close of business today I will be issusing the court papers via sheriff officers. Should I phone them and say that I will do it. How quickly did it take people to get their money back? Also I have had two store cards and a credit card which I have had charges with can I claim with them?
  5. I never got my interest I settled for the figure that was only bank charges but they did refund my court charges. I am going to phone them then and send them an email/letter
  6. Nearly 2 weeks ago I received an offer letter. I phoned then and accepted and they said that the money was on its way. I called again last week and the woman says that they had 14 days and it will be on its way. Tomorrow is the 14 days and as yet nothing, I started court procedures and never cancelled them. Do you think that I should phone them up and tell them that I will continue with court action if they don't have it in my account this week. Has anyone else had this problem?
  7. Thanks for your message fantastic information. My summary is going in today so fingers crossed something will happen soon and i can get the officers out with it. Can I ask a silly question? but what is a decree?
  8. Yesterday was the 14 day after I had sent my LBA and received nothing from them. I contacted them, which took about 40mins to get through only to be told that they have until the 10th April to get things sorted. I told them that I am not taking that chance and will be starting court proceedings. The woman on the other end was like fine Wen to the court and since we are in Scotland. I have to claim twice once through the summary clause system and then the small claims for the rest. The question I am asking is can I do both at the same time and someone else take it into the court to pay the fee? Also how long do the banks have to reply? I am so nervous which they had just made me an offer
  9. Yesterday was the 14 day after I had sent my LBA and received nothing from them. I contacted them, which took about 40mins to get through only to be told that they have until the 10th April to get things sorted. I told them that I am not taking that chance and will be starting court proceedings. The woman on the other end was like fine Wen to the court and since we are in Scotland. I have to claim twice once through the summary clause system and then the small claims for the rest. The question I am asking is can I do both at the same time and someone else take it into the court to pay the fee? Also how long do the banks have to reply? I am so nervous which they had just made me an offer
  10. 14 days for prelim letter 14 days for LBA (this is what you issue) before court I am now at the stage of court and trying to trhough to them to see if they have made their mind up without it going that far
  11. It is very frustrating when you see people who are offered them straight off and trying to get through is a nightmare
  12. The LBA timeframe that I issused is now up and I was wondering whether it would be an idea to contact the Halifax asking if they will be refunding my charges? If anyone has did this then I would love to hear from you and what number you called. I am planning to go to the court this afternoon and file Thank you
  13. Thanks again. I posted it the LBA on the 19th March. The received it the very next day so it should be 14days from then?
  14. Thank you for your reply do you have a number I could try phoning? And when do you think I should the 14 days are up on Monday?
  15. OK I am at the stage of going to court. I am claiming £2185 in bank charges. I have sent my prelim letter and they came back with the "we have 8 weeks and here is a leaflet" letter. I issused the LBA letter straight after that and now they have 2 more days to get an offer to me before I start court proceedings. The thing is I have stalked a bit here and don't know what do to now. Do I contact them and say that court proceedings and starting or go straight ahead with it. If I am to contact them do you know where I can get a letter for it and who do i contact to start court proceedings is it the court itself? I am from Scotland so I don't know what differences there are Thanks
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