I'm in the process of claiming £944 from LloydsTSB (inc interest and court fee). I sent a letter before action and, as I got no response within 14 days, sent the N1 to my local county court.
In the meantime, LloydsTSB have already deposited a £750 pay off into my account in "full and final settlement". The money had gone into my account before I could even reply to the letter they sent. I was ready to send a sniffy letter back telling them that I will accept the money as a "payment on account", pending the outcome of the court case, but I am not willing to accept it as "full and final settlement".
I was about to write this letter when I heard for the first time about this one-off victory of theirs.
I would welcome feedback from others on this site about what they would do in my situation. As the amount they have offered is just a couple of hundred less than what I am claiming should I just cut my losses and accept it? (Obviously if I was claiming £thousands I wouldn't accept a paltry £750.).
Needless to say, when they turned down my original request, they mentioned the guff about charging £35 a time for providing the "service" of extending my overdraft etc etc - nothing about penalty charges. This so-called "service" charge was, I understand, the basis of their recent success in court.
Please let me know what you think:confused: