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About eforegg

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  1. This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. I wonder if anyone can offer some advice. We got our son an iPhone 5C the Christmas before last. It's on a 24 month O2 contract, which expires in December 2015. Last week the touch screen stopped responding. The phone switches on and powers up just that the touch screen doesnt respond to any touched or swipes. From a visual inspection the screen and device is undamaged, no cracks, chips or the like. No water damage (never been exposed to water). Took it into the shop it was purchased from and they sent it off for repair. Yesterday I received a tect to say the repair wasnt covered by them
  3. Thanks for confirming. I'll get the written back up done today. Thanks again for your help
  4. Hi, just looking for a bit of advice. My mobile contact is due up first week in February, so contacted orange last night to see what deals they had. I was offered an upgrade deal which I accepted however speaking to friends I could get a better deal elsewhere therefore phoned them this morning to say was going to be cancelling the upgrade and was giving them their 30 days notice to move elsewhere. I was told no problem if I declined delivery of the handset (which is likely to be tomorrow) once they have received it and logged back into their inventory I would then be able to give my 30
  5. Just to let folks know. Phoned the number as advised by dx100uk and get a decent result. Basically accepted my offer so things are on a more even keel. Thanks again for all the help
  6. This was the first letter I had received. When I called yesterday they say they have applied for the warrant and it has been granted. At the end of the day i appreciate this is my own fault, done the one thing your advised not to do, and ignore debt and hide. Its quite probably all too late to expect any flexibility
  7. They are the electricity supplier. Its technically Scottish Gas as I live in Scotland however Scottish Gas, British Gas, one and the same
  8. I wonder if anyone can offer advice in my situation. Separated in January of this year and moved into rented accomodation with my 2 young sons. Its a struggle financially and emotionally and as a result I've put off and put off paying the electricity (there is no gas) Long story short - despite intending to deal with it I havent. I received a letter a couple of weeks ago talking about applying for Warrant of Entry on 5 September. I waited till pay day (yesterday) and called them to explain I couldnt pay the full bill £262 however could pay £100 and set up
  9. Hi stu007, Looking at the letters, it's council finance department who have been writing,
  10. Scotgal68, thanks for replying. I just couldnt believe they are so off hand. I'm not disputing I owe then rent but it's surely reasonable that I get an explanation when 2 wildly differing figures have claimed. I've had very little involvement with my local council in the past (Falkirk) but if this is anything to go by, they're a nightmare. As much as a part of me thinks drag my feet and wait for sheriff officer involvement, I can do without the hassle and stress so will just stick to my initial plan. Thanks again
  11. Apologies if this is in the wrong place. I was made homeless with my teenage son in January. Council put us up in temporary [expensive] accommodation. As I work I dont get housing benefit. Anyway, I quickly found new accommodation through private letting. I was in the council flat less than 2 weeks. I handed the keys back in, got a receipt and gave them my forwarding address to contact me regarding rent owed. This was 17 January 2013. First letter I received was on 15 March 2013, stating I owed £660 and this was due to be paid in full within 7 days. I emailed them straight
  12. Hi I bought a jacket in Glasgow Debenhams last weekend. It was fairly expensive, for me at least, £110. Its never actually been worn yet, but my partner was looking at it and noticed stitching is burst around the inside pocket. To be fair I had never noticed this when I tried on in the store. I did look at the out side and under the sleeves but not on the inside. I took back to my local store in Falkirk, however they dont sell the jacket. Staff member said they could send it away to get fixed. I reasonably believe if spending that money on a jacket I dont want it repaired,
  13. I appreciate all the responses and your kind words. I'm not sure what we'll do but I feel less stressed about it, just need to calm down my partner. Thank you
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