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mackem67

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Posts posted by mackem67

  1. Just an update in case anyone else booked to go here.

    I have now changed hotels at the rate it was when I booked the original without any admin fees.

    I was given either that option or to cancel and have deposit refunded.

    I don't know if Thomson are actually informing people or if they told me because I queried it.

    They do have a tiny piece of info on the website when you try to book the hotel it says this is no longer part of the Fiesta Group, it does still, however ,have the Fiesta benefite info in the other details.

     

    The hotels involved are Fiesta Algarb now owned I believe by Grupo Sol and the Fiesta Bahamas now known as Hotel Bahamas but still has info about Fiesta ie: this is a Fiesta Hotel when it is blatently NOT

  2. Hi Louby, if we cancel we lose our deposit plus have to pay the rest of it .............we only paid low deposit.

    The main facilites we are worried about is the choice of whether to have all inclusive or not.

    Plus we would like to know if its going to be full of 18-30's.

    Fiesta told me that Thomson are arranging things with the new management.

    I still dont understand why they blatantly deny it all

  3. Hi yes she rang HO and they wont say anything.

    So if they take all the facilities that were there , away, it doenst mean its a major change??

    Well there's something sadly lacking there then.

    I'll ring HO and write to them and see what they say this time.

    Thanks for your help

  4. One of our party visited and rang Thomson.

    They deny any knowledge of it, even though she took prints of the emails I have from Fiesta.

    I have read the terms and conditions of online bookings but ours was in shop and I dont actually have a brochure. The online one says if you use low deposit and cancel then the whole deposit becomes payable.

    I dont want to cancel but if they dont tell us whats going on then I dont think I have many options.

    We asked to be moved to the hotel next door but they said we had to pay the difference even tho its the same grade and same facitlites etc as the one we booked.

    As for the points, they are just an added bonus, but my point was that we booked this hotel because of its facilites including the points system and now we have absolutely no idea what facilites they will be offering and Thomson arent telling us anything.

    Now what? :(

  5. Thanks for reply seahorse,

    The co-op account was well over 6 years ago and I did SAR them last year with the reply that they have no data or anything to say I even had an account.

    My problem is that Cabot have a charging order on our house for the debt to the Co-op, is there anything I can do?

    I know it's probably been left far too late to do anything but I can try. lol

    I will CCA for the Vanquis card and see what they come up with and as you say if its enforcable then I'll negotioate via snail mail with them .

  6. Hi again,

    I sent SAR to Welcome without account numbers and it was signed for as received on 5th November 07.

    However, Ive had absolutely no word from them at all!!

    Should I ring them and remind them or just send off another letter??

    I since found one of the agreements or art least part of one with some figures on.

    We were missold this PPI as we were told we couldnt have finance if we didnt take it.

    Its around £2500 !!

  7. Hi all,

     

    Leaflet and 2 letters today from Cabot saying they have bought my vanquis card account.

    It says to contact them to arrange payments etc etc

    Do I do that or do I need to CCA them?

     

     

    I have previous dealings with this company except they were then Kingshill No 1.

    They actually have a charge on my property regarding an old bank account with the Coop, with whom I have been in touch about bank charges but the Coop reckon they have no knowledge of such an account.

    Is there anything I can do about the charge??

  8. I realise that but it was a part of the Fiesta chain of hotels.

    They offer certain facilites that we like, therefore booked to go back for the third time.

    We collected points to spend with them etc

    They no longer own it therefore cannot possibly have the same conditions.

    Thats why I think the change of ownership is a BIG change/

  9. Hi Shywazz, well I'm being a bit of a detective and have now got contact details for the new owners.

    Am waiting for email back from them hopefully.

    Do we have to pay rest of our deposit if we cancel this holiday due to the hotel no longer being what we actually booked??

  10. :( Wonder if anyone can help?

     

    We booked our holidays for 2008 last september with Thomson.

    Returning to same hotel as last 2 years to meet up with friends.

     

    As we were thinking of adding someone to the booking I just happened to be looking at the hotels website (Fiesta) and noticed that it along with another of their hotels is no longer on the site.

    Thinking it was strange went onto Thomson site and tried searching availability etc and our chosen hotel did NOT appear.

    Even stranger I thought as it seemed a bit odd to be fully booked already!

    Anyway I emailed Fiesta and they confirmed that they no longer own these two hotels!

    Also they wont tell me who does and what arrangements there are in place with the new owners regarding bookings, food and entertainment arrangements.

    Thomson are denying knowledge of any of this and said if we wish to move to another hotel we have to pay!

    Anyone help please regarding our position??

    We have paid the minimum £50 deposit per person.

    Thanks

  11. Can anyone help me to write a letter rquesting information about loan accounts I have held with Welcome over the last 6 years.

    I paid off the last one early towards the end of last year.

    I have no paperwork but now realise I was mis-sold the PPI as the salesman told us we would get the loan if we took the PPI!!!

     

    I dont have any account details so really an only provide the date it was paid and names address and DOB.

     

    Thanks

  12. Hi , sorry to butt in on this thread but I am looking for arguments to support my claim.

    I have received part settlement from Halifax, but they are defending the rest based on the fact that it goes back 6 years and 4 months and no tjust 6 years.

    Therefore they are saying I am not entitled to the first 4 months charges and am only entitled to charges going back 6 years from the date of service of N1 form.

    Hope this makes sense to someone as I have recieved AQ today and am a bit stumped.

    Also it has on letter from court that I have to pay £100 on filing the AQ, the original claim was for £2886 but £2552 has been paid already.

    Do I need to pay the £100 based on the claim as it stands now?

    Thanks to anyone who can help

  13. Hiya Chop,

    Got my AQ and defence today.

    They just defending the £334 remainder that they owe me.

    Trouble is on the letter from court it says it will cost me £100 to file the AQ :(

    Dont know if its worth it?

    It has to be in by June 18th and we go away 15th

    We are in Durham Chop, you?

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