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WebMaster

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Everything posted by WebMaster

  1. Yep, working on Firefox here too. When you say 'not working', what exactly do you mean?
  2. That's slightly different though, I guess. In the case of Whitehouse.com it was solely someone cashing in on confusion over the domain name. In this case the owner of the site is a neighbour, and the site wasn't set up for profit - it sounds as if it was set up solely to embarrass the OP. Does that not constitute harassment of some form? *shrug*
  3. An old man down my road got ripped off by a shoddy workman last week. He was charged a couple of hundred quid for the replacement of a couple of roof tiles, and the workman ended up causing some damage while he was up there too. My neighbour only had the workman's mobile number and name - no address or landline. I assumed - in my ignorance - that this would be a civil case: the auld fella would need to issue a small claim for unsatisfactory work etc, and without an address it would be hard work. But then I was reading about a similar case in the local paper today: a trader charged a pensioner 40 quid to clean the guttering, but only did half a job. The trader was prosecuted for fraud by false representation and received a suspended sentence. I'm curious about the point at which issues like these become criminal matters. Obviously the police would be in a much better position to help my neighbour, but I'd just assumed it was a purely civil matter. Can anyone clear up my primitive, child-like grasp of law?
  4. Ahh yes, you're spot on DX. If it's a scan of a letter etc it could easily be a couple of MB
  5. It's only people with fewer than 10 posts who have to jump through hoops though, isn't it? For everyone else, just clicking the 'insert image' icon in the new post/reply editor lets you upload an image from your computer - no need to mess around with PDFs. The restriction on new users upload images would have been because of spam, but we could probably relax that if it's causing too many headaches.
  6. Yes, what renegadeimp just said. We often see spammers guessing tens of thousands of possible addresses in the hope of getting lucky. That said, the database was stolen a year or so ago, and it's possible a spammer still has a copy of it. There haven't been any compromises since then though
  7. Hi, I've had a good look around, but don't see anything malicious on our site. Is anyone else experiencing this?
  8. Just received a refund of 30 pounds from Quotemehappy.com. No need for me to buy quotemeunhappy.com or quotememildlydispleased.com now
  9. I must be learning. I've already mailed them back with the following (after they'd responded that they were 'unable' to refund because the fee was stated in their T&C): I'll mention UTCCR ICOBS next time if that doesn't get me anywhere. (Edit: didn't realise we had an Aviva support member here - thanks for responding)
  10. It'd be about 40 pounds, BankFodder. The policy was just over 300 pounds for the year. I've mailed them back, let's see what they say. My plan at the moment is just to pester them until they get sick of me
  11. Me and the missus bought a new car last week. The old car was insured through quotemehappy and they also offered the best deal for insuring the new car. The old policy had around 6 weeks left, but when I went to cancel it, they want to charge me a 53 pound 'cancellation fee'. Seems rather stingy since we're keeping our custom with them. It'll actually be cheaper to just let the policy expire in 6 weeks than cancel it. Is a cancellation fee common practice? Anything I can do about it?
  12. Yep sure, I've removed those old registrations from the system
  13. I've checked our mail server, and there's no sign of a csc2ya@ account. I can guess at why it's telling you you can't register (because the username already exists) though. The way the current registration system was written, the username is reserved for you as soon as you begin the registration process - even if you don't complete it. Perhaps in the past you started to register for an email address, but changed your mind? (or else it's a coincidence and someone else tried to register this username)
  14. Got the new dishwasher yesterday, so it's all over now ... although I'm sure some of you will be amused at the carry on I had. Had a text from Argos on Tuesday to say that the dishwasher would be delivered between 2 and 4pm the following day. Of course, that didn't happen: they turned up at 8.30am the next morning while I was still in bed. Got dressed quickly and let them in, but they weren't allowed to disconnect the old dishwasher, so I had to quickly do that. Still half asleep I turned off the wrong stopcock, so when I finally got the hose disconnected water started spraying all over the kitchen wall. Reconnected the hose, turned off the other stopcock, still the wrong one - more water spraying everywhere. Finally found a third stopcock under the sink, and that did the trick. So they took the old dishwasher, and left a nice new one. As I'm busy unpacking the new one, I can hear the missus getting in the shower upstairs. As soon as she turns the upstairs tap on, water starts spraying out of the t connector again, and I'm yelling up the stairs "turn the f***ing tap off!". By this time the kitchen floor is swimming in water and I'm soaking wet. After mopping up I start connecting up the new dishwasher. Then I discover that there's no bloody inlet hose. I left the old one attached to the dishwasher which Argos have now taken away. At this point the missus calls me upstairs and asks for a "progress update". Needless to say I got called a "stupid boy", and was sent back downstairs with my tail between my legs. Got on ebay and ordered a suitable hose for a couple of quid, then figured I might as well familiarise myself with the new dishwasher. As soon as I opened the door, there was the new hose inside. Connected everything up, slid the dishwasher back in place under the kitchen unit (not a simple job as it's a very tight gap), turned it on, and of course it didn't work - I'd forgotten to turn the stopcock back on ... and to reach the stopcock I had to take the dishwasher and washing machine back out again. Finally got this done, and it's working nicely now. So to cut a lot story short, yes we can update the thread title now
  15. Reply back from Argos thanking me for bringing the matter to their attention, and offering me a replacement dishwasher of a similar value (and they didn't complain about my engineer's report not coming from a VAT registered LTD company). Can't believe how easy this has been - I really expected Argos to try to fob me off with talk of extended warranties, contacting the manufacturer etc. Cheers DX, you've been very helpful (as usual) !
  16. Cheers, I've found someone now actually. Let's see what Argos say
  17. Meh. Spent the last day ringing round trying to find someone, with no luck. Most of the repair men I found were sole traders; out of the few who traded as a company, one wouldn't do reports, another didn't do domestic, another didn't do dishwashers, etc etc. Think I've tried just about everyone within a 20 mile radius. I wonder if Argos actually know what they want (since they changed their mind on the requirements). I'm tempted just to get a non-VAT registered trader to do the report ... just don't fancy being stuck with the bill if Argos decide it's not acceptable.
  18. I asked Argos to clarify what they meant by "accredited domestic appliance engineer" - ie what body/organisation they should be accredited by - last thing I wanted was to pay for an engineer's report then find Argos didn't like his qualifications. They said that, actually, all they required was that the report be from a VAT registered company, and on company-headed paper. I'm a VAT registered company, and since they don't seem to need the company to have any qualifications in domestic appliance repair, perhaps I should just do the report (yes, I'm joking)
  19. Gotta say, I'm impressed with Argos: No trying to fob me off to Indesit, no trying to wriggle out of SOGA, and I didn't even have to pester them to pay for the engineer's report
  20. Just to clear up the confusion, we have CAG webmail (ie email), and CAGmail (http://consumeractiongroup.co.uk/mail/) . The latter lets you send a letter through the post (you type it into a HTML form, it gets sent off, printed out, and posted). I can't think what would be causing your problem though. Which web browser are you using? You could try another, or try clearing your browser's cache
  21. Hmm yes. Look like it's going in the bin then. Cheers for your advice. While I was digging around in the paperwork, I found this '5 year parts guarantee' that Indesit offer. Apparently if anything goes wrong within 5 years, they don't charge for replacement parts, and I only have the labour charges to pay. Gave them a ring, and the labour cost was going to be 130 pounds. The pushy little gimp also tried to flog me extended cover at 15 pounds per month. Not amused.
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