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tinhat

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  1. I sent letter to Halifax two weeks ago yesterday (recorded delivery) and I haven't had an acknowledgement letter or anything. How long should I give them before I remind them, I did enclose a cheque for £10.00 for the statements.
  2. It has been two weeks now since I posted letter (recorded delivery) asking for statements, haven't had an acknowledgement or anything. How long should I give them?
  3. tinhat

    HSBC Direct

    You need to have your wits about you. I claimed £1500 in charges and they offered £1448.50 whihcI thought great but I sent the declaration back and checked my account 11/05 and they are due to take £124.00 plus debit interest on 24/05which they say was accounted for in the settlement figure? Giving and taking it back?????
  4. tinhat

    HSBC Direct

    Be careful and don't do what I did. I accepted the bank charges which I believed was roughly near the amount I had claimed, signed the declaration and sent it back. Checked bank account today and they have charged me £30 on one account and £140.00 on the other for May. I rang them and they said they had included this in the settlement figure, so I was probably short of about £300 of my original claim. I understood that if they included the next month's charges it would not be taken from my account, not true.
  5. I got paid up from FD within three weeks, no hassle just offered full payment.
  6. tinhat

    HSBC Direct

    Sent declaration off so should receive money soon. How do I make a contribution to Consumer Action Group?
  7. Have successfully claimed from HSBC and I am now starting my claim against Halifax. Sent SAR off yesterday recorded delivery. Will keep you posted.
  8. I sent my letter S.A.R recorded delivery yesterday to Halifax. Will keep you posted, have just settled with HSBC just after four weeks!
  9. tinhat

    HSBC Direct

    Happy with declaration but how do I go about claiming for the charges which are to be applied to the account in May? I don't want to deface the declaration they have sent me.
  10. Thanks I will start with the SAR tomorrow and post recorded delivery. Will let you know how I get on.
  11. I haven't yet started a claim but I am being hounded by them, they keep putting charges onto my account which is making me go over my limit then they put another charge on for this. I rang to pay £40.00 and they said we want £70.00. I only owed £40.00 so where did £70.00 come from and I cannot understand the people I speak to? I am appauled by this surely this is really illegal worse than the banks I would say. HELLLLLLP!!!!!
  12. tinhat

    HSBC Direct

    Letter and declaration arrived today.
  13. tinhat

    HSBC Direct

    GOOD LUCK!!!! Keep me posted how you get on.
  14. tinhat

    HSBC Direct

    Thanks. My claim was for £1500. When they rang they did say they have been extremely busy. I was overdrawn anyway so maybe why the quick response? And also not as much as yours?
  15. Creation Finance -I have a Faith account and Citibank.They are a nightmare. If you are 1 day late they charge £24.00. I cannot keep up with them due to their charges. They go over my limit with their charges and charge me even more. How can I put a stop to this?
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