Further unlawful actions?!? in Nationwide Posted April 23, 2007 Thanks Lori1, I gave them a call and it seems they now have a 'separate department' dealing with these issues in Swindon. Their DP office doesn't have a complete log of all the cases received as SAR's are sent to this office in Swindon. Anyway, they've arranged for me to pick up 4 years of statements (I cancelled the account 2 years ago) at the local branch at the end of the week. As for the credit card statements, they will take longer but if there's evidence there were several charges around the 6 years cut off, I'll for the extra month statement and claim the charges on that too on the basis they delayed providing the SAR data! Finally, I've managed to cancel the latest cheque for free as it seems Lloyds TSB will do if something has been lost in post (how do they know it wasn't anyway!?!) Thanks again folks and watch this space.