Update: Unsurprisingly the bank have requested the extra 14 days to file their defence.

Progress. I have received an email letter from Barclays solicitors. Same company who handled my claim to get the statements. They seem to think I am rushing things by going to court and should wait for a response from the bank. Bit odd, since they wrote to me with their final position in July stating that they would not refund the charges. Dear Sir Our client: Barclays Bank UK PLC t/a Barclaycard We are instructed on behalf of Barclays Bank UK PLC t/a Barclaycard (the Bank) and refer to your letters dated 16 July 2020 and 22 June 2020. We are currently taking instructions from the Bank in relation to your correspondence and will endeavour to provide you with the Bank’s response on or before 28 August 2020 (i.e. within 21 days). In the meantime and until you receive the Bank’s response, we believe that it would be entirely premature for you to take the legal action that you speak of and so we would ask you to refrain from doing so. Should you choose to commence legal proceedings immediately, we reserve the right to refer this letter to the Court on any question of costs that may arise. Moving forwards, we should be grateful if you could refer any future correspondence in relation to this matter to our Mohammed Algrieri via the above email address. Yours faithfully The solicitors My reply to them:

Doing exactly the same with Cahoot/Santander credit card. They have another week before their LBA expires.

Missile launched

Thanks for the pointers. I have amended Shelly's POC to include CRA and UTCCR. I've attached my draft as a PDF for anyone to comment on. I hadn't planned on issuing separate particulars since you can now attach longer documents to MCOL. If it looks ok. I'll submit it. Looking forward to getting this on the way. CAG CC POC 2020.pdf

Ok, progressing with my first POC, I am adapting the previous version used by Shelly etc.. aiming to submit it today. I've already sent the request for payment and LBA letters as per usual. Couple questions: 1. I had added references to the Consumer Rights Act 2015 as well as the UTCCR 1999 since the claim spans both. Have I done this correctly? 2. The charges and restitution come to just under £10k, when the court fee is added it takes the claim just over £10k, will this push it out of the small claims track? I can reduce the claim a bit to compensate if I need to. 3. I've started filling in the MCOL forms, it asks for the items claimed. Do I separate the Charges and Restitution or combine them? Thanks for you help.

I was going over the statements I got from my SAR court action. Interesting to note Barclays use Iron Mountain for their storage. Not sure it's relevant but may help others in future. See attachment.

Hi all, Haven't started the claim process yet. Been a bit sidetracked with pandemics recently. Thanks for the insights @Andyorch abiout multiple claims. Could I break down a claim into two if I went after different types of charges per claim sequentially. So one account and went after: Claim 1: Late Payment Fees Claim 2: Over limit fees Thanks for your help.

Hi all, Hope everyone survived Christmas and the New Year. I've been digging around the site and found this for a POC. Just investigating the POC at this stage. Are they still good to be used or has anything changed since they were last used? I haven't kicked off the process of sending request letters yet. I am to break up the claims into smaller 'small claims track' chunks. Is there a way of avoiding them saying "full and final settlement of ALL charges" and get them to just be a "full and final settlement of the LISTED charges? Thanks for all your help. Here is the POC I found: New POC Barclays (N1) Claim No [ ] IN THE [xxxxx] county court BETWEEN [Mr xxxx xxxx] Claimant and -Barclays Defendant PARTICULARS OF CLAIM 1. The Claimant entered into an agreement (“The Agreement”) with the Defendant on or around xx/xx/xxxx, whereby the Defendant was to advance credit facilities to the Claimant under a running credit account, Account no xxxx xxxx xxxx xxxx ("The Account"). 2. The Agreement essentially consisted of the Defendant providing the Claimant with a credit card (“The Card”) which would allow the Claimant to make purchases and receive cash advances on credit. In return the Defendant was entitled to charge interest at the published rate. 3. The Agreement was a Regulated Agreement for the purposes of the Consumer Credit Act 1974. 4. At all material times the contract was subject to the Defendant’s standard terms and conditions which could be varied from time to time. Summary 5. Throughout the course of the Agreement, the Defendant has added numerous default charges to the Account for the Claimant’s failure to make the minimum payment on the due date and or for exceeding the credit limit and or if a payment is returned. (Full particulars are set out in schedule 2). 6. The default charges were applied in accordance with the standard terms of The Agreement which were: a) A penalty payable on breach of contract and thus unenforceable: and b) An unfair term under the Unfair Terms in Consumer Contracts Regulations 1999 (“The Regulations”) and therefore not binding on the Claimant. 7. The Claimant is accordingly entitled to repayment of the sums wrongly added to the Account. The Charges 8. The standard Terms of the Agreement in substance provided as follows: (a) The Defendant would provide the Claimant with the Card. The Claimant was entitled to use the Card to make purchases and receive cash advances up to a credit limit (“the Limit”) set by the Defendant. The Defendant could unilaterally change the Limit by giving the Claimant notice in writing. (b) The Defendant was entitled to charge interest on the purchases and cash advances at the published rate. © The Claimant was to pay the minimum payment of 3% of the amount owed or £5 (whichever was the greatest) by the due date as notified in the monthly statements. (d) The default charges Apr xxxx – Jun xxxx were £xx.xx, Aug xxxx – Nov xxxx was £xx.xx & Jun xxxx was £xx.xx. Penalty 9.The amount of the Charges exceeded any genuine pre-estimate of the damage which would have been suffered by the Bank in relation to the Claimant’s transgressions. 10. In the premises the Charges were punitive and a penalty and thus unenforceable at common law. The Regulations 11.At all material times the Claimant was a consumer within the Regulations. 13. At all material times the terms of the Agreement providing for the Charges were unfair within regulation 5 of the Regulations in that contrary to the requirement of good faith they caused a significant imbalance in the parties' rights and obligations to the detriment of the Claimant. 14. Without prejudice to the burden of proof, the Claimant will refer to the following matters in support of the contention that the terms are to be assessed as unfair as at the time of the conclusion of the Agreement, and of each revision to the Standard Terms. (1)The terms relating to Charges were standard terms; they would not be individually negotiated. (2)The Charges were a penalty for breach of contract. (3)The Charges exceeded the costs which the Bank could have expected to incur in dealing with the exceeding of the credit limit, late payment or returned payment. (4) Accordingly the Charges were a disproportionate charge incurred by the Claimant for their failure to meet their contractual obligation and thus within the ambit of Schedule 2 (1) (e) of the Regulations and indicative of an unfair term. (5) As the Bank knew, the Charges were of subsidiary importance to the customer in the context of the Agreement as a whole and would not influence the making of the Agreement. (6) As the Defendant knew, the Claimant had no means of assessing the fairness of the Charges. (7) In the premises, the effect of the Charges would be prejudicial to the customer who incurred them, and cause an imbalance in the relations of the parties to the Agreement by subordinating the customer’s interests to those of the Defendant in a way which was inequitable. 15. Without prejudice to the burden of proof, the Claimant will contend that the terms’ imposing the Charges are not core terms under regulation 6 of the Regulations and relies on the following matters. (1) The assessment of fairness does not relate to terms which define the main or core subject matter of the Agreement. (2) The assessment of fairness does not relate to the adequacy of the price or remuneration as against the goods or services supplied in exchange (in other words, whether or not the relevant services were value for money). (3) The Charges are correctly described as default charges by the Defendant in the key information provided to new customers. 16. By reason of the said matters the terms were not binding under regulation 8 of the Regulations. 17. The Defendant wrongly applied Charges to the Account totalling some £xxx.xx between xx/xx/xxxx and xx/xx/xxxx. Particulars appear from Schedule 2. 18. On xx/xx/xxxx the Claimant demanded repayment of the sums wrongly applied. 19. The Defendant has not repaid them or any of them. And the Claimant claims; (1) These charges are older than the normal 6 years but are claimed by virtue of s32 (1) c Limitations Act 1980 as per Kleinwort Benson v Lincoln City Council. (2) Payment of the said sum of £xxx.xx and interest in restitution of £xxxx.xx as per Sempra Metals v Inland Revenue Commissioners. (3) Interest under section 69 of the County Courts Act 1984 at the rate of 29.9% per annum on the amount claimed (daily rate of £x.xx) until judgment or sooner payment. (4) Court costs of [ xxxx]. I believe that the facts stated in these particulars, comprising of x pages, are true. Dated Signed Schedule 1 From Cahoot Conditions in force (as of Dec xxxx). 3. Credit limit From time to time we will work out your credit limit and tell you what it is. 5. Repayments each month you must make a minimum payment. This will be; (a)3% of the statement balance for Initial Visa, First Classic and Classic and 2% of the statement balance for Gold Barclaycard and Barclaycard Platinum or £5 whichever is more; or if the statement balance is less, the statement balance; or (b)If a special promotion allows you to put off making repayments for a period, the amount worked out under (a) but with the relevant promotional balance taken away from the statement balance. The minimum payment must be received by us and paid into your account on or before the payment date. Schedule 2 Attach your schedule of charges and head it schedule 2 be sure to include the date that charge was applied to the account, the date you paid the charge, the type of charge eg over limit, late payment etc

i understand. Just be aware I am prepared to take some risks

Guys just to let you know. Chasing these claims is more out of the principle for me. Truly value the help CAG give and provide. Admire the reassurance and advice you give, especially to those in desperate need. Will be looking to donate a significant portion of the final claim.

I see. Good point. Will wait before sending first round of letters.

Sorry question out of curiosity. Is there a problem with splitting a single credit card into multiple claims?

Thanks Slick. Will send out the letters tonight. I started a Cahoot claim but didn’t complete. Not claimed BC before.

Fascinating how sensitive the percent rate is on compounded interest. I was just trying the spreadsheet with the following values: 24.9% -> £17k interest (as above) 29.9% -> £32k interest 34.9% -> £61k interest (currently highest interest rate BC charge customers) Don’t worry I’m not planning the impossible

Thanks Slick. There are 4 credit cards in the statements. Using the CI spreadsheet at 24.9% I get: Credit card 1: Charges = £150 (8 charges) Comp Interest = £6,681 Credit card 2: Charges = £60 (3 charges) Comp Interest = £2,191 Credit card 3: Charges = £130 (7 charges) Comp Interest = £5,949 Credit card 4: Charges = £60 (3 charges) Comp Interest = £2,192 Total charges = £400 Total comp interest = £17,014 I guess I could run these as separate claims.

Marvellous, I was getting worried. Slick, why 24.9%. Not disputing it, just curious when they charge all the way up to 34.9%

Yep I read the thread, is that 24.9% for the duration I had the cards of for the time from then till now?

Hi Slick, I tried a few 24.9%, 29.9% then went to BC's website and found they charge up to 34.9% on some of their cards.

I'm learning So contractual is different from restitutional then? Can I claim restitutional for the elapsed time from the charge till the claim date? Thanks for your help!

No they are no longer active. Why is there a limit to only charging CI during their active span? I would have thought BC would have carried on making money on the charges I paid from the date of the charge onward.

Ok I plugged in the charges to the spreadsheet and I am getting some very big numbers out. I could split it into separate claims for the different credit cards. However even then the amounts are over the small claims threshold. Should I split it further? That would probably annoy the courts. Is there a claim amount where BC start to put up a proper fight?

Started new thread here:

Hi all. Starting a new thread on the journey to reclaim my very old charges. The story so far. After chasing Barclays for almost 18 months and with days to go before a court hearing they handed over my credit card statements from 2001-2004. Many thanks to everyone who helped along the way. I’ve had a quick look through the statements there are approximately 20 charges there. £15-20 pounds each. I’ll sort them by credit card account and add them to the compound interest spreadsheet. Then update here.

Thanks Andy and Slick. Completed settlement today. Will carry on the battle in a fresh thread.