I only sent the one letter requesting a refund. As I already had my statements I photocopied them and sent it with the letter, so no SARS resquest was made. As for the refund, well it wasn't large compared to some people, but it was around £200. I didnt send the letter recorded delievery either, just standard first class to the address on the statement: Barclaycard, Customer Services, Barclaycard House, PO Box 5592, Northampton, NN4 1ZY. I recieved a confirmation of reciept on the 8th, and the refund on the 22nd.

Having read on this forum the troubles people have had, I had been worrying about claiming the charges back from Barclaycard. But I took the plunge and wrote to them on the 1st March. This morning (22nd March) I got a letter from them, it started off negative, saying they disagree with my legal arguement etc, but they offered the full refund, no arguements (except for not admitting liability). I must say though, that the punctoration was awful, there was full stops in middle of sentances, with none at the end of sentances (and before anyone mentions my grammer, i am not a mega bucks corporation with a public image to worry about). Good luck to everyone else, and i hope this encourages more to take on Barclaycard.