Anybody like to comment on this before I send it?

'I am writing for a second time in relation to the quantity and frequency of telephone calls that I am receiving from your company, which I deem to be personally harassing.

In my previous letter, dated 15 September 2009 and received and signed for by your office on Friday 18 September 2009, I requested that these stop, but you have completely ignored my letter and I am still receiving three or four calls a day.

I now require all further correspondence from your company to be made in writing only. All letters will be kept as evidence should course of action become necessary

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

Despite my previous request you continue to harass me by telephone, and are consequently in breach of the Communications Act (2003) s.127. I am reporting you to OFCOM, Trading Standards and The Office of Fair Trading, and, should it become necessary, the Police.

I require the telephone numbers ***** ****** & ***** ****** to be completely removed from your systems with immediate effect.

Be advised that any further telephone calls from your company may be recorded.

Furthermore, should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no intention of agreeing to such an appointment with you.

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v Sheppard & Short Ltd [1959] 2 QB 384 per Lord Evershed M.R.).

Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and, if you do so, you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

I do not acknowledge any debt to your company, nor to Capital One. I am sending a Subject Access Request to Capital One as I believe the alleged debt to be made up of unlawfully applied charges. This account is therefore IN DISPUTE and no monies will be paid to Capital One, yourselves or any of your agents until such time as I am satisfied that you have a legitimate claim.'

So **** off (not that last bit)

Just had another one. What a disappointment. She said 'Can I speak to Mr xxx' and I said, 'and why would you want to do that?', expecting an amusing and uplifting exchange. Instead, she said,'gabble gabble gabble mumble Debtias...' and put the phone down. Spolisport!

Did the leaving the phone on hold one a couple of times. The first time they hung up after about five minutes. Second time I left it eight minutes and the bloke was still there. I said, 'You don't give up, do you? Bye'

Then I left it on hold for 3 minutes or so, put the phone right next to the stereo and let them have a blast of Mastodon at full volume.

You're lucky. He's not even replying to my emails.

Well, if that doesn't work I don't know what will. Cheers

Well, the letter was signed for Friday morning and they phoned me five times over the weekend. I'll allow them til tonight in case the letter hasn't filtered through (which I think is unlikely but then I'm nicer than they are) and then the fun will start. I pretended they'd got the wrong number on Friday and told the chap, in a ridiculously stereotyped Yorksire accent, he was speaking to the Heckmondwike Biological Society and that he was very lucky because we'd normally all be in the pub by that time (4pm). The bloke went very quiet, apologised and hung up. That was fun. Liverpool City Council Street Cleaning Department next - 'yeah, lar, we're the one's who stick all the rubbish in skips - old nappies, dog muck, debt collection agencies - that kinda stuff, like'.

This is intereseting. I don't know how up to date this is but it's the same address as New Dawn Events. I found it on a website called epony.co.uk. There's a landline number. Tried to ring tonight but there was no answer:-

Touchdown Trails

Fangorn Farm

Mulben

by Keith

Banffshire

Keith

Banffshire

AB55 6YX

01542 860759

I also contacted Watchdog, via email, but haven't heard back. I'm going to write to them next. I would love for loads of us who are in this position to really pile the pressure on and try to get something done. What puts my back up isn't necessarily that he's not given refunds, it's the lack of contact and the fact that his phone's always switched off. I'd have a lot more respect for Mr Davies if he said, 'Ok, I'm sorry, I'm skint and haven't got the money to pay you' rather than simply ignoring all requests for info. I even sent him a recorded letter, which I know was delivered, and have heard nothing. Love and Peace, eh?

I've just started to get calls from these slugs regarding, I presume, a Capital One card that I'd all but forgotten about. I think the balance is about 100 quid. I put their postcode into Transport Direct and it comes up in or around Clarke Road, Nottingham. What amused me is that, right above their name in bold black letters, ii says 'refuse incinerator' which I think is wholly appropriate.

Looking forward to this one. Think I might pay off the original balance (minus any unlawful charges of course) to Crap One and see if they ring me again - especially as they'll be getting a recorded letter telling them not to within a couple of days.

Hello again, Everyone. It's nice to be back

Does anybody know anything about this? I bought tickets for an alleged gig in Shrewsbury despite having reservations about it and it was cancelled at the last minute. The promoter has stated that I will be contacted 'in due course' re refunds but nothing has happened. I sent a signed for letter which was delivered last week saying that I thought three weeks constituted 'in due course' and I would appreciate some information about where I stand. So far I have had no reply. It's over 300 quid so I woudl really like it back. I'm not looking for advice here so much as anybody else who's in the same position so we could maybe get together and see if we can resolve the matter.

Cheers

As dpick says there's plenty of advice on here to help you and it won't cost you a penny. Please don't fall for the scams - ther are so many out there. It can take time to find the guidance you need but it is all here.

Start with dpick's link above and good luck

Bah!! Thought as much. Wouldn't it be a shame if I tripped over their carpet whilst going to pay....

Hmm! Yes. I think what we'll do is wait until the very last minute and pay the lot off, even if I have to use a credit card. At least that way the scumbags won't get the 50 quid 'charge'

Thanks for that. I'm going to ring them today anyway (the council) to ask them why they didn't respond to his offer of payment. I expect to wait most of the morning to be connected and then to be told they can't speak to me without his permission becuase of the Data Protection Act or the fact that I wear different coloured socks to him.

I then received a letter two days later saying payment made in error on such and such a date and corrected on such and such a date. I have since received the same latter a further three times......

 

 

skb

That must have cost them. Everyone knows it costs the bank 35 quid to send each letter out!

I complained once to a company because I found a tiny piece of metal in one of their products (it's so long ago I can't even remember who it was). They were 'mortified' and sent a cheque for £12. I hadn't asked them for anything, merely pointing out the problem. Kellogg's sent me a voucher when I told them I wasn't happy about something with one of their products. In my experience, most reputable companies will at least acknowledge your complaint for the sake of good public relations so long as you aren't obviously trying it on coz I'm fairly certain they must get a regular stream of letters and complaints from people who do this habitually just to see what they can embezzle out of them.

Briefly, my son missed some Council Tax payments but didn't realise (no need to bore you with details). Upshot was the first he heard of it was a demand for the full amount (700 quid for the remaining balance for the year). He wrote with an offer of settlement which would have amounted to exactly what he would have been paying monthly (and probably what a court would order him to pay anyway?) but they have ignored this and today he received a summons. Is a court going to be happy with the Council's attitude? What to do???

Thanks, anyone...

Hopefully. It's all gone a bit quiet right now

All letters are on their way.

I await replies...

Yes, and I've had time to think about it too. Rattled, no - angry, yes. But you're right and thanks for the timely 'calm down' note

How's this:-

I refer to your company’s unpleasant and intimidating letter of ** ** 2008 - equally unpleasant and intimidating as was that of ** ** 2008 to which I did reply contrary to your untrue and insulting statement that I have ‘failed to respond’ which I can prove is a lie as I have a receipt from the Post Office (reference ************* delivered from ******** Delivery Office on **/**/**).

Now let’s get round to what you have chosen to ignore. Perhaps, as time in your company appears to run backwards as evidenced by the fact that despite dating your letter 9 June 2008, you give me until 3 April 2008 to make payment, you might like to look in your Tardis where you may find the original letter I sent to you, then you will see that I have asked you for strict proof;

a) That the debt, which I do not acknowledge, exists, as I feel that a company that is so inefficient as to overpay as you claim might also be quite capable of imagining that it has done so when in fact it hasn’t, and

b) That you have authority to pursue me for such a debt in the event that it can be proven to exist.

Please advise your ‘client’ that I dispute this claim and as such no payment will be forthcoming. I have already advised you that the matter is in dispute and therefore your threat of Court Action is blatantly unlawful and seems contemptuous of the British Legal System. I have copies of my correspondence to you and Post Office receipts for letters sent. I require complete details of how they come to this assumption and why they believe that an error on their part some time ago becomes my responsibility at a later date.

I am not saying that I refuse to pay back, to the best of my ability, any sum which it can be proven that I genuinely owe.

If, rather than simply ignoring my responses and requests for information, you will prove to me that I owe this money in law then I will pay it back, within the restraints of my somewhat reduced resources and at a rate which I can reasonably afford, despite the fact that, if this ‘debt’ exists at all, it appears to be the result of an error on the part of your client. I will not, however, comply with your baseless threats and intimidation on the mere say so of somebody in an office who doesn’t appear capable of interpreting a calendar.

Thanks for that - very useful

Anyone know the name and address of the top bod at Morrison's?

Thanks

Thanks to both of you for those replies. I realised that she would probably have to pay it back, despite it not being her fault, but I just want to make them wait because of the arrogant and unpleasant tone of their correspondance. I think we might offer 50p a week as she isn't working at the moment (not her fault) and my son's having to support them both and they have about 100 quid a month to live on after rent and council tax are taken out.

I've mentioned this in a reply to another thread but I don't want to hijack that thread so I'm opening a new one here.

MY son's girlfriend worked for a supermarket for a few weeks and, some months down the line, received a letter out of the blue demanding repayment of 87 quid they allege they have overpaid her. She told them she would rather like some proof of this and disputed the claim. Despite this a bunch of scavenging weevils calling themselves CCC Debt Management have written to her demanding payment.

We composed a (we consider) perfectly reasonable letter in reply, as follows:

I refer to your company’s unpleasant and intimidating letter of 15 May 2008. There are a couple of points I wish to raise regarding this

• Your client may claim to have written to me on several occasions but I have never received any such correspondence so do not accuse me of ignoring something of which I have no knowledge.
  
• I am not in the habit of paying money to anybody who writes to me out of the blue demanding it. I put you to strict proof that;
  

a) The debt, which I do not acknowledge, exists as I feel that a company that is so inefficient as to overpay as you claim might also be quite capable of imagining that it has done so when in fact it hasn’t, and

b) That you have authority to pursue me for such a debt in the event that it can be proven to exist.

Please advise your ‘client’ that I dispute this claim and as such no payment will be forthcoming. I require complete details of how they come to this assumption and why they believe that an error on their part some time ago becomes my responsibility at a later date.

Despite the above (and note that she is disputing the claim) they have again written on the 9 June 2008 demanding payment (by 3 April 2008!!!!!!!??????? - perhaps it's in a cupboard in their Tardis). I believe this behaviour to be, if not illegal, then at least in breach of something but would really like a proper opinion before I take it further. To add insult, they are accusing her of choosing to ignore them.

Can't we do something about these people? Isn't there a spare pit in Hell going begging where to whole vile, evil, stinking lot of them could be dumped and concreted over??

Failing that, can I report them to someone?

Arrrgh!!!!