Thanks very much saintly just wanted to make sure there wasn't anything I should be doing while I was waiting for them

Just got a shock when I looked at mcol site, Barclays had until the 19th to acknowledge my claim but they done it today!! Do I still have to wait for them before I do anything yet?? They've caught me offguard as I was thinking they wouldnt do anything til the last minute on the 14th day lol

Does anyone know if I should I be in the litigation in progress section only I cant find a moderator without a full pm box lol

It doesn't matter if your still a customer or not if its within the 6 years (I think) you can claim it back:)

Sorry i misread your post, didnt realise you'd already sent letter, both our offers said after 8 weeks they would consider the complaint resolved if they didnt hear from us so I would imagine that is their timescale

If its any help at all I started our first claim last year and had to stop as we didn't have the money to go any further. I started the claim again this year and made no mention of the previous offer, Barclays made a new offer higher than the last one which I have said thanks but no thanks to and continued to my moneyclaim. I would say just send the subject access request and start at the beginning again, Good luck

I'll have to keep my eye on your posts so I get an idea what to expect next. Good luck

Thanks caz good luck to you as well although i don't think its luck we need just a lot of patience lol

Now theres a thought that makes me want to fight to the end lol

I filed with mcol on saturday and added my 8%. will keep an eye on your posts as we're at the same sort of stage. GOOD LUCK :)

Thanks for that, have sent 2 copies of my schedule of charges to the court and 1 to barclays. Moneyclaim site says they have accepted the claim and issued it to barclays so I suppose I just sit back and wait now

To be honest Barclays are pretty good getting stuff to the right departments

I sent mine to Barclays Bank plc customer services Leicester LE87 2BB It got to the right person and I got a reply. Hope that helps

sorry for all the questions i just dont want to mess this up! I have printed the letter off to go to mcol with my spreadsheet, do I need to send any particular to barclays with their copy. Thanks in advance for any replies

Does anyone know if this is the address i give to mcol, thankyou Barclays Legal & Compliance Litigation & Disputes Level 29 One Churchill Place London E14 5HP

Can anyone please help me, is there a particular address that I have to use for barclays on moneyclaim?? Thankyou

The story so far 18/1/07 sent request for repayment of charges £2,754 15/1/07 recieve letter from Natwest considering claim! 5/2/07 sent letter before action 9/2/07 Another letter from Natwest to say they are considering claim 14/2/07 Natwest sent letter TO SETTLE IN FULL 20/2/07 Accepted offer - mother in law rang Natwest to ask for payment in a cheque, Natwest tell her they cant pay by check as nobody has ever requested being paid by cheque before!! So money is to be paid into account which is fine as this will clear the in laws overdraft, in laws and Natwest agree on the phone to this. So just as we thought everything was sorted Natwest send them another letter yesterday to say they are going to file a default and take action to recover the debt (overdraft). Natwest have cancelled the cheque guarentee card and it has to be returned to them along with the cheque book, we assume this is because another account has been opened and no money is being put into the Natwest account at the moment but Natwest still saw fit to pay themselves a loan payment from an already overdrawn overdraft resulting in even more charges! Does this mean they have closed the account? If so where will the settlement money go? And lastly is there anything we can do about it? Thanks for any help

Just saying good luck to you

Hi everyone, have read through a lot of posts and the faq's and am sure I've got a pretty good idea what I'm doing up to the getting closer to court bit but I've got 4 weeks to swot up on that now! Have sent off my request for repayment of charges letter recorded delivery today so I guess I'll just sit back now and wait for them to fob me off!