Hi mrestrick2k7
From my reading on this forum you can claim certain parts of the charges.
If you have a royalties, gold or premier account the CHG to ac # will include the agreed monthly charge for this account which is around £10-15 dependant on the account as well as penalty charges.
If you have a look around in these forums you will see other people who have claimed back the penalty charges however you cant claim the royalties fees back.
benn1