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About refund13

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  1. Hi, I was wondering if someone could help me. I have been trying to get my charges back from Bank of Scotland as I have had charges totalling £524.50 over the last 7/8 years. The last letter i sent was the Letter Before Action one, and i now have a mysterious credit in my bank for 225.25. I queried it with the bank and they said it was from Customer relations relating to a refund.The only thing i can figure out is it seems to be exactly half of the total for the last 6 years charges. I haven't received any letter from the bank regarding this, but my post isn't the best and it might have got lost. What do you think i should do now? Given the sum of money isn't the largest, do you think i should leave it at that, or carry on? If i carry on, what is the next step i take? Thanks for any advice.
  2. Hi first post here, i like chocolatte above am based in Scotland and was about to request last 6 yrs worth of statements but was told that i must do this in writing not over the phone, but question is now am i wasting my time being seeing as i live in Scotland? thanks for any info in advance
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