I was wondering if someone could help me. I have been trying to get my charges back from Bank of Scotland as I have had charges totalling £524.50 over the last 7/8 years.
The last letter i sent was the Letter Before Action one, and i now have a mysterious credit in my bank for 225.25. I queried it with the bank and they said it was from Customer relations relating to a refund.The only thing i can figure out is it seems to be exactly half of the total for the last 6 years charges.
I haven't received any letter from the bank regarding this, but my post isn't the best and it might have got lost.
What do you think i should do now? Given the sum of money isn't the largest, do you think i should leave it at that, or carry on? If i carry on, what is the next step i take?
Thanks for any advice.