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  1. thanks guys .... I'm going to head home and try and get my head round these charges!
  2. Thanks PPman.... don't worry I wont give up. Another thing that I am slightly confused about is this section of the the next letter I need to send out "What I require I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX . I enclose a schedule of the charges which I am claiming with this letter" The amount of money that has been charged in overdraft interest? All my statement just seem to say "Charges" it does'nt state if they are overdraft interest........... Am I just being really thick? and honestly I have read FAQ's (I have a AD Gold account)
  3. Well without to much trouble my statements for the last six years have turned up - albeit in a split open scabby brown envelope! Unfortunately I am using my works computers and I can not seem to open any of the spread sheets and if I try to download them I am firewalled . Can I just type out a list of the charges and if so is there anything specific I need to put on each charge? Thanks:)
  4. I sent it to the Goggarburn address... so I will sit tight and keep myfingers crossed for now! Thanks for your help
  5. Thanks Nattie, I didnt send it recorded delivery...Was this a big mistake???
  6. Hi I about half way through my 40 days waiting for my statements. Is there any point in phoning them to check there on the case or do I wait until after the 40 days? If I do call does anybody have the number to call. Many Thanks:)
  7. Thanks so much.... thats really helpful! I will let you know how I get on.
  8. Hi There, Could somebody help me and let me know what address is the best to send the SAR letter. Many Thanks:)
  9. SAR sent to Natwest 27/02/2007. Fingers crossed!
  10. Hello there, I'm just starting on my journey here... I have read through alot of the site and the FAQ'S but I am still confused as to where to send my SAR? Goggarburn address or Bishopsgate? Can anybody help?
  11. This is amazing - I can't believe the banks have got away with this for so long. Looking forward to getting some money back and then making a donation to the wonderful people who have set up this site!!!
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