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rebemari

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  1. anyone any advice please??? sorry to ask again
  2. hello,i sent halifax the request for payment letter last tuesday and received today a letter from Michael Kerr ( Reviews Manager) saying " i am sorry you are unhappy.....blah blah" .Then he said that the charges were applied correctly to my account to cover the administration fees therefore additional work for them (yeah right! now you have extra work with all this claims )and that he was declining my complaint (complaint?????) .Now my question is do i wait for the 14 days to end ? hey still have 7 seven days left or shall i send them another letter saying that it wasn't a complaint it was a request for payment??? thanx
  3. hi,you just received what i recieved 2 days ago, only a list of charges,after waiting for statements for 42 days !!! well,you need to send them a non-compliance letter which you will find in the templates library and give them 7 days,i sent mine already.let's see
  4. thanx steve but it does feel like we are back to square one.after waiting for so long we get only a list of charges? how many days do we give them after they recieve the non-compliance letter?
  5. hi,after 45 days waiting for my statements i recieved a letter today from halifax only with a list of the charges that's all they came up at £1900 .can they just send me this? if so how do i claim the interest? any help really wellcome
  6. hi,the same happened to me,they cashed my cheque more than 3 weeks ago but still no statements,the 40th day was last saturday,i sent them the non-compliance letter already and it is 40 calendar days not working days,somebody told me already in this forum.i am really furious,believe me
  7. hi,i think what sea-sidelady means is that with a phone call they can say that they never talked to you or you never requested your statements,with the SAR sent recorded delivery you have actually proof that you requested them,it doesn't mean that with the phone call you won't get them but as she said you are covered.all the best
  8. i said 30 days but it was a typing mistake,it was received 12th of march so i think it is this saturday.thanx chris for your warning.i hope i counted right
  9. thank you sea-sidelady you are very helpful,sar on the way !!!
  10. hello.the 40th day to get my statements will be next saturday,oh well i'm bored of waiting..... anyway i would like to ask if i can claim for 2 halifax credit cards but sending only one sar and one £10 cheque? not too sure... thanx
  11. hi there,i just checked my account and my cheque has been cashed so they have ten days to send my statements,they received my sar 30 days ago.keep you posted
  12. hi there,i just checked my account and my cheque has been cashed so they have ten days to send my statements,they received my sar 30 days ago.keep you posted
  13. thank you for your reply 121o121 .i will send the a non-compliance letter,iam going to fill it now.i also have a credit card with halifax,can i claim both accounts at the same time? or shall i wait for the current account to be sorted out first?
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