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  1. Had an automated call from Blair Oliver yesterday... Female Computer voice: "This is an urgent call from BO for Miss XXXXX if you are Miss XXXXX please press 1 on your keypad, if not please press 2." Me being annoyed: "I don't have a keypad, my phone is from 1940 so it only has a dial!" FCV: "I'm sorry I didn't understand what you said" Me playing along: "I'll explain again, have you seen the old movies where the phone rings and it's a big black thing with a dial on the front? Well that's what mine looks like." FCV: "I'm sorry I still don't understand so am going to have to terminate this call, goodbye" I didn't know old phones were so hard to understand!
  2. Hi Lexis, seems I'm in the same position as you although the layouts of our Application Forms are slightly different (mine has what I think are the prescribed terms on the back, they are too badly copied to read though). I've been wondering about the Condition 11 situation and also my form has their usual signature but no date. Get the feeling that we are never going to have a definate answer to these questions even if they do end up in Court as each Judge seems to have their own opinion!
  3. I feel like I've been told off by him like a naughty child!
  4. First step, log into (or sign upto) their online system. There you can change the telephone numbers they hold for you. If it won't accept you not giving them a number tell them one for the local cemetary or something equally silly (I've changed mine to one of a fax machine!). You can also send them the letter (lots of tempates available) telling them to keep everything in writing but we know they don't tend to take much notice of those. Next step would be to send of a CCA request to make sure they have all their paperwork straight. You can also then go on to claiming back charges, etc. Above all keep smiling!
  5. I'd wait for Equidebt to get in contact then hit them with a CCA request.
  6. Good for you, keep them on their toes and make sure you let us know how you get on!
  7. I'd send the definition of a tracheostomy along with some nice gory medical pictures of one being performed. Then write in big letters across the bottom "This is why I can't speak on the phone!". Fingers crossed for a speedy recovery so you can carry on labasting them!
  8. I'd be inclined to write back to MBNA pointing this out while at the same time forwarding the letter and covering note to the other customer so that they too can have a go at MBNA. It does show just how many of these CCA requests they are having to deal with at the moment, which must be messing with their systems!
  9. With MBNA it will never be a frowny face, more like a pink pig or postcard showing sunflowers!
  10. Do 1471, if the number is recorded call them back and keep asking! Well done for answering, I bet you feel better now!
  11. If posted today then you can assume it's delivered on Wednesday they have 12 working days in which to produce the properly executed agreement. After that if they haven't sent it then you don't have to pay them as the account will be in dispute.
  12. "Won't". Two of them have said something along the lines of "We won't take you to court but we will sell the debt on". But then they have also claimed that they can get a charging order using "litigation" so I don't think they really know what they are talking about!
  13. So far I've had two of their call centre apes telling me they won't take me to court, perhaps they don't understand the procedures like people here do.
  14. Pathetic yes but quite pretty! I've got one too, if it hadn't come from those people I would have hung it on my noticeboard!
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