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tonif

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Everything posted by tonif

  1. tonif

    Toni V Abbey

    Couldn't believe it yesterday checked my account on line and it just didn't look right. Then I realised it wasn't in red!!!! lol They put the cheque in for the full amount and it will be cleared on Friday. Funny thing I have not signed anything yet from Abbey.
  2. tonif

    petcat v abbey.

    Well done, Abbey are busy this week. They sent me a letter today asking if I wanted a loan!!!!
  3. tonif

    petcat v abbey.

    I used the email route with Inga and she settled 100% within 24 hours. Well worth a try.
  4. tonif

    abbey woes

    Well done, they will be busy with those settlements this weeks! Enjoy your victory. x
  5. tonif

    Toni V Abbey

    Bad luck you must have got her on a bad day! I will think of you when I have my first cream cake. I will still be around here when I've got my money, it's great to be able reassure others through their battles. Don't worry I get an email when your thread is updated so I'll be with you all the way till you get your fortune as well! x
  6. tonif

    Ombusman v Court

    It can seem quite daunting but if you follow the advice on here one step at a time and keep any letters etc it's quite painless. I went the court route and have had an offer to settle 100% of my claim before I even had a court date. Ask for help on here and stick to your guns. It can take a while, mine was over 4 months but you will win in the end with the help on here.
  7. tonif

    abbey woes

    She replied to my email within 24 hours and offered me 100% settlement. She must be in a good mood!
  8. Go for it, I am still in a state of shock but very happy that it's basically over now! Just the wait for the money and Inga quoted 7-8 days.
  9. I had not got as far as a court date, I had just received my AQ to fill in and file with the court. Have a look at my thread Toni v Abbey to see the emails I sent Inga.
  10. tonif

    Toni V Abbey

    Well it happens to be my birthday in 4 weeks and Mum's taking up to London for a show and tea at the Ritz so I may have to buy tons of clothes!!!!! In reality it will go a long way to clear my debts that the charges put me into in the first place. Good luck with yours, it may be worth sending an email if Inga's in a settling mood this week!
  11. I emailed [email protected] asking if she wanted to settle and within 24 hours she had agreed to 100% settlement. I did state that I would like to settle before having to add any more expenses ie court bundle and AQ! That was this morning, so maybe she's in a good mood today. Good luck.
  12. Put it all in writing and address it to the store manager. If they are unable to supply your furniture you will get a refund when you ask for it and they should send you something for the mistake they made in selling your furniture to someone else.
  13. Inga has told me I should have the money in my account in 6-7 days. I can't believe it has happened so quick after my email to her yesterday. I've copied them onto my thread. Good luck you will be next. x
  14. tonif

    Toni V Abbey

    Can my thread title have WON added to it please?
  15. tonif

    Toni V Abbey

    Ah too many accounts!!!!
  16. tonif

    Toni V Abbey

    Thank you, I have replied to the email, Thank you for your very quick response. I am happy to receive this settlement into my Abbey account. Can you please give me an idea of how long it will take to reach my account. I will contact the court to withdraw my claim when the payment has cleared in my bank account.
  17. I am so excited they have agreed a settlement of 100%!!!!!
  18. tonif

    Toni V Abbey

    Yes I sent it to that email address but she replied from [email protected] Guess what? I sent the above to her at 10.36 today and I received the following at 10.56 Without prejudice" Your offer is accepted. Payment will be requested today and paid into your account (if open) or posted to you. Payment is made without admission of liability and in full and final settlement of your claim. Kind regards, Inga Kirkman Senior Associate Solicitor, NSW
  19. tonif

    Toni V Abbey

    Ok this is my reply to Inga Dear Inga Thank you for your prompt reply, I would be happy to settle at this stage for £4815.60. This figure is for the bank charges listed in my claim taking into account the refunded charges that I received on 03/05/2007, interest at 8% and the court fee of £250. This figure will only be acceptable before the Allocation Questionnaire is filed. After the N150 is filed there will be the added expenses of £100 for the Allocation Questionnaire and also any costs of preparing my court bundle and any other extra costs if they arise. I also attach a copy of my Draft Order for Directions that I propose to file with my N150. I look forward to your prompt reply. Yours sincerely
  20. tonif

    Toni V Abbey

    Is there a template for an offer of settlement email that I could use? I don't want to shot myself in the foot if they delay and the costs go up when I file my AQ etc.
  21. tonif

    Toni V Abbey

    Help again, I have received a reply from my email to Inga. Dear Toni, Each case is determined on its individual merits after a complete reconciliation of accounts. You should not assume that your case will be handled the same or similarly with any other claimant's case. Abbey National Plc is constantly receiving updated legal advice in line with legal developments. Should you wish to pursue this matter, I respectfully invite you to forward an offer of settlement. Kind regards, Inga Kirkman Senior Associate Solicitor, NSW Do I just reply with how much I want? ie Claim + court fee + 8% interest. I had just copied my AQ and Draft Order for Directions, and latest spreadsheet of charges ready to post off to them. I was hoping to send them copies before I filed my AQ to give them a chance to settle.
  22. I had the N150 version as my claim is for over £5000. It looks like I will have to suss out which refunds were for before the claim as they have charged and then refunded those charges since the claim! What a nightmare!
  23. tonif

    Toni V Abbey

    Ok got the AQ today but confused as to amounts to claim now. Abbey refunded £1190 of charges after I put my claim in but also the following month they refunded around £200 which were listed on my bank statement after each charge ie Charge £25 then a charge refund of £25. If I take into account refunded charges after the claim date then souldn't I take into added charges since then as well. The original refunds where all listed as a long list on my bank statement but with no referance to which charge (ie dates) it was a refund to. I have sent an email to Inga requesting a settlement before I file my AQ and the added costs of the court bundle. Please help, I really am lost about how much I can claim for now.
  24. Got my AQ but I'm not sure what amounts to fill in. Since I first filed my claim Abbey have refunded some of my charges but haven't stated which ones they are. These were listed as refunds and not as settlements. I have also had further charges taken! Sorry to hijack your thread Claire but nobody wants to talk to me on mine. I have sent an email to Inga asking for settlement.
  25. Hows it going, I was told by the court that they have sent out my AQ and I should receive it in mext couple of days.
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