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  1. I am led to believe if you have bought a car and within a short period of having it there is a major problem, no matter if you have a warranty or not you can ask for repair or reject the car for a full refund. When buying a car from a trader they are obliged to ensure it is roadworthy and fit for purpose.. i do not believe a major problem such as a gear box can be a wear and tear issue..how many miles has your car done. Definately mention the TOG act...make sure you stand your ground.
  2. Not been on here for ages...but i won without a fight and got everything back..all thanks to this fab forum and everyones help:D xx
  3. Know how you feel they MADE me take a resolve loan out and took my switch cheque book and overdraft away. But hey the are sooo getting there a*ses kicked now LOL
  4. Hi Just realised the letter i got was off someones thread and i saved it on my laptop (which is not here arghhhh) Will post it on as soon as i get home !!!
  5. http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html Its Template 1 Dear Sir/Madam Account: xxxxxxxx I am in receipt of the documents that you have supplied in response to my Data Protection Act information request dated (Insert Date). The disclosure of personal data is incomplete in that at least the following documents are missing. (Adapt this next section to your situation) 1) You have failed to provide a complete list of transactions and charges.(Add details of missing period - or a transaction that you know about which is not included) 2) You have provided no notes, or documents relating to any legal action between you and myself. 3) You have provided no notes, or documents relating to instances of manual intervention. This is not an exhaustive list by any means, it is just an example of some of the information I am missing. Accordingly, I have to tell you that you have not yet complied with your obligations under the Data Protection Act 1998. You have a further (Insert number of days remaining) days to comply. Yours faithfully, [name]
  6. Not at all... they got me the same way relation ship breakdown struggled they charged me for going slighty over drawn and the visious circle happened every month for near over a year!!!! Until i finally got sorted so hoping to get a tidy sum back myself!
  7. Hi, Yeah i know what you mean! I found one after reading hundreds of post but WHY!!!! has very kindly posted a link (CHEERS!) The letter seems pretty standard so sending them this reminder is a good start .... apparently if they do not reply you can automatically take them to court and win (i think) Good luck !!! Don't know if they'll be any more difficult with me, as i used to work for them and still have a staff account ... but time will tell
  8. Well got my first contact bak from Barclays today...along with my cheque. Apparently they can only supply the statements in copy statement format and are not charging me for them; however they say it may possibly take longer than 40 days!! Next letter going out reminding them of the timescale ...... to be continued
  9. Hi All, After reading all of the success stories on here i am going to start my claim and i am posting out my 'statement of charges' request letter tomorrow. Everything you have all suggested has been invalueable - i will update regularly. Nic
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