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AD33

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  1. This is for my wife..... She has a overdraft with HSBC and recently got a letter saying they were reviveing her overdraft etc etc and for doing this they are charging her £25. As she is on maternity leave she has recently gone over her o/d by £10 and is now getting the usual charges..... when speaking with themon the phone she asked if she could increase her overdraft by £20 and they refused, when she asked why she had to pay £25 for them reviewing her overdraft they basically just said could. Any advice much appreciated.
  2. AD33

    Ad V Abbey

    right I am now ready for the next step. Its been a while so im just checking do I fill in the N1 then make my way to the county court??
  3. AD33

    Ad V Abbey

    Jo, you a star thanks for your advice, will be sending today. Andrew x
  4. AD33

    Ad V Abbey

    Jo, that one is if they have not replied to you, but they have replied with the usual oft letter, shall I just amend and send? what do you think?
  5. AD33

    Ad V Abbey

    so i got my statements last year. Had other stuff to deal with but recently have restarted my claim but know cannot find the "letter before action" letter in the templates library can anyone shed any light as to where to find it!!????
  6. Well done! Who did you send that to? and what stage did you send the letter?
  7. not sure! got a letter from them this morning saying they will look at my claim once the OFT/Appeal has come to a close........ AD
  8. Becky, No just a fixed rate, AD
  9. Hello, I recently changed mortgages and noticed there is a discharge fee of £160 charged. I rang nr who told me it was on my original paperwork ( it was not) they said they were going to send me my original paperwork with the discharge fee highlighted. They have sent this to me but no mention of discharge fee!. I Obviuosly want to get that money back but am unsure which or what type of letter to send. Any help much appreciated. AD
  10. AD33

    Ad V Abbey

    business as usual then I suppose.........
  11. AD33

    Ad V Abbey

    got my statements and sent my lba. But then there is that oft decision....... what happens now????
  12. AD33

    Ad V Abbey

    ok in my effort to be nice.... I rung Abbey today and asked why I had only recieved 1 years worth of statements. And was told as I sent £10 cash registered of course! they did not send all the statements... The lady (Sheena Small Abbey data compliance milton keynes) said give them 7 days and I will have them all... I will wait but wont hold my breath.... AD
  13. AD33

    Ad V Abbey

    Thanks, Can you remeber the number you called?? AD
  14. AD33

    Ad V Abbey

    Has anyone rung the Abbey when they have been in a similar situation??? AD
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