Good luck with eveything there! I, like you, am impatient with these kinds of things. Don't let it ruin your holiday, as with most companies, banks tend to drag thier feet. At least it shouldb e done in time for a very merry christmas

Oohhh, How Exciting. Well Done Reka on a fantastic result. LMAO, to see the face on some temp Bank clerk when 2 large gentlemen roll-up demanding money. "how does that shoe feel, now that it's on the other foot, Comfy? I doubt it!"

Glenn, please accept my apologies and allow me to bow to your clearly more knowledgable mind. I admit I was going on a best guess scenario, but shall learn, in future, to keep my hooter out :o) Don't suppose you fancy helping me out with my enquiry do you? Sir? please :o)

Good afternoon, Apologies for Tagging on to your post, I'm still a newb and can't find the 'I wanna complain about something too' button. I do know a little about DPA though and unfortunately I think that (as with retailers) they are not, by law, required to keep personal data more than 10 years (I thought, but apparently they say 6). Could I possibly tap your brain for some info tho? As you've been through this process once or twice, how do I start? I'm going to send a prelim letter today but what is a schedule of charges? *it states in the prelim template to include this* I think the government site could give you specifics on DPA, but I know that there are limits! Ta :o)