OK, thus far I have exchanged letters a couple of times after requesting return of £750 for a BUSINESS account. They offered £105 as good will etc. Last phone call (and letter) they said firmly that a business account does not come under the 'Unfair Terms in Consumer Contracts Regulations' and so despite what I've heard in the media, I can't claim. I have handed in my N1 to Bodmin County Court (details in litigatiion started thread) without reference to UTCCR and citing 'Dunlop Pneumatic Tyre Co...' & 'Murray v. leisureplay ' in particulars. Also claiming interest at 8% and court fee. They have to reply by Feb 16 This is fun!

Thanks for that, good to hear you won. Isn't it amazing how adamant they are about how I don't have a chance etc. etc.

Good evening everybody! Well here goes, have been passing letters back and forth as per guidelines re: £750 charges on my BUSINESS account. Last phone call with the customer relations manager, she said that although I may have heard of people getting their money returned, as a business account customer I do not come under the Unfair Terms of Consumer Contracts. This has been backed up with a letter. What I want to ask is....... can anyone explain to me how The Unfair Contracts Terms Act 1977 is different and how does it differ from the other one? Anyway, I have ignored them and started my action at Bodmin County court.