This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

My name is Warren and after watching the ITV news last night I thought i was the only person facing these excesive charges. An issue was when my account was overdrawn -£147.35. I had two items I bought off ebay, paypal state that if there is no money in your Primary account, the money will be taken from your Secondary which had money in. Abbey let paypal take out the amount of £42.81 when my account was showing a negative number! Some useless bank protection of my money. I don't understand why they let this money come out of my account.The charges were £20 for going overdrawn and £35 per each item, therefore a nice total of £80 charges. I phoned paypal and they said that this was Abbey fault for letting the money go out! I phoned Abbey and they said that they are not getting involved because they are the third party! Which I find rediculous, they manage my money! Help!!!!!! :?