It is outrageous that they do that and think they can get away with it. People who don't really know will end up caving and paying up! I have some good news though, after my post today I came home and found a letter saying that they will discontinue!! There's a letter saying that their client has instructed them to discontinue the claim and there's a notice of discontinuance included. Is there anything else I need to do to make sure it's finally gone? I did send them a signed copy of something once, I hope they don't come back with another claim for another debt. Thank you so very much for your help everyon

perhaps someone at Currys web team spotted the error and tidied it up at their end so it looks to them like it never happened, leaving 'only' the evidence that the buyer has. one wonders if anyone there has even looked at what has been sent to them

Andy, you are a star !! Thank you very much ! I will file it shortly and update the thread as required.

you have to remember that the terms of reference that ombudsmanservices Ltd work to when running POPLA are very limited indeed. They cannot and will not take into account the difference between a contract and trespass and if you want to pursue the forat point you had better read ther Code of Practice that all BPA members have to abide by and use that to build your argument rather than just the POFA aspect as that doesnt mean there is no liability, just that they can only pursue the driver and CEL will claim that the balance of probability is in their favour