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  1. They'll look at that, see the obvious flaw, and (probably) say "ohh, look, its got a copy of a line from the letter we first saw in Nov 2012". There is no "magic bullet" letter, but I'd suggest: a) Not saying something that they'll immediately say "well, that doesn't seem strictly true" b) by all means use "themes" from letters you have seen on the internet, but don't straight copy : not only does it risk you saying something not appropriate to your situation, but they'll have seen it before, and your own words will 'ring true' and be more persuasive than direct copying from internet forums.
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  2. They will try and fob people off but tell the call handler you can't use a computer and they will take it over the telephone, it's just easier for the DWP not to use that route hence why it's well hidden and not often referred to.
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  3. Appreciate all the comments and information. Son went to appointment yesterday and found it to be not too stressful, in fact probably quite positive. He was however, puzzled why someone who could roll off their NI number, produce a British Passport (which clearly states place of birth as London) along with confirmation by way of a birth certificate plus proving that he had worked for the British Civil Service for over 10 years, is then questioned as to whether or not he is a British Citizen! He will fall in with their plans eg, logging on each day, commitment to meetings and any other 'demands' whilst continuing to s
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  4. Pierre - Just stop. Phoning the call centre yields no results. Put everything together and send it to - [email protected] Thats the CEO email - It will be sent to the Exec Customer Relations Team who will investigate a complaint Its more productive then playing Whack-a-mole...
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  5. https://www.gov.uk/universal-credit/how-to-claim Brassnecked see this part:- Universal Credit helpline Contact the Universal Credit helpline if: you cannot use digital services at all, this might be due to disability or your circumstances A phone claim is then made and all appointments are face to face, statements get posted out to address etc. They have an option of then converting to an online claim if able to. These customer's then report changes via the service centre or through their work coach. See also https://universalcreditinfo.net/myths/claims-can-only-be-made-online
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  6. Hello everyone. I had an appointment to attend to this morning so off I went in the car only to find it low on fuel. I popped a bit of fuel in and queued to pay. I didn't pay though because as you've already probably guessed I had forgotten my card. So, when I got to the counter I explained that I couldn't pay but I'll pop back in later once I get back and have collected my card. He said no, this isn't possible, I had to give my details and pay ForeCourt Eye instead. I said I wanted to make it clear I'm not refusing to pay and that I'd be back later to pay. I said I didn't know anything about t
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  7. I thought I'd come back to update this. Without reading where I left off I will quickly summarize. I didn't hear back from FCE but instead received a letter from, if I recall correctly, UCS (Ultimate Customer Solutions). I explained the same thing to them and enclosed a copy of the letter I sent to FCE and have not heard anything back. The cashier at the garage asked me awhile ago if I'd got everything sorted and I told them I haven't paid anyone other than sending the garage the cheque which he says they can't cash and is pinned up on a notice board in the office. They are not bothered be
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  8. I haven't bothered to follow those links but if they merely appear to confirm what you are saying then they are talking rubbish. The one that you have quoted above in an earlier post is extremely generalised and frankly misleading. It's honestly written by a policeman and not somebody who understands the law. Our police are excellent and they do an excellent job but they need guidance on the law and you should not treat them as an authority.
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  9. https://www.avonandsomerset.police.uk/advice/vehicles-and-roads/non-payment-of-fuel/ https://www.west-midlands.police.uk/your-options/leaving-petrol-station-without-paying https://www.kent.police.uk/advice/theft/fuel-theft/
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  10. Sorry, but this is all sheer nonsense. The theft act 1968 section 1 says that theft is the dishonest appropriation of property belonging to another with intention to permanently deprive. There is no dishonesty here and there is no intention to make any permanent deprivation. The facts speak for themselves the evidence is clear. Because of the problem of people going off without paying for their petrol and then later on saying that they intended to pay, section 3 of the theft act 1978 was passed which creates the offence of "making off without payment" Once again, it is very clear that there has
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  11. By the VERY FACT of you fueling up your representing that you have the means to pay. Just because the garage uses alternative means without getting the police involved means they are paid quicker and YOU have less chance of being charged. Yes it is a criminal offence. It Is not a civil matter if the police get involved. Do not do this. The garage will report you to the police. Qouted from Kent police. Non-Payment of Fuel A customer has left without paying for their petrol If a customer has left a petrol station or garage forecourt without making payment, (k
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  12. I do not know if what you say is particularly true because they did report it to the police and during my conversation with the police afterwards they said the garage should have accepted payment and that would have been it. By showing all the signs of being willing to pay but temporarily unable, I think you would struggle to prove it as theft and have the rozzers after me as you suggest. My understanding is that it would be a civil matter that they could have sued me for but I could be wrong. I suspect they will not cash it. Where does that leave me? That they are waiving the cost of th
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  13. So, technically, you have stolen fuel. By fueling up your pertaining that you have the means to pay for it. You could of done a few oter things like phone a friend to make an over the phone payment etc etc. The garage uses other "routes" to make sure its paid. They could of reported you straight to the police and you would of been arrested and possibly charged.
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  14. no you are not bound by any terms and conditions. pers i'd write them a cheque with a letter and give it to the garage. [minus the £6 ofcourse!!] dx
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  15. I purchased a 2 and a half year old dog on Sunday from a seller who advertised it for sale because they felt he did not receive the time and attention he deserved and that they did not want to continue paying for dog walking costs. We visited them and the dog and finally agreed that they would deliver him to my house on Sunday. They were sad to leave him but said it would be best for him. I have always had a dog in my life, my previous dog dying of old age (16) last year. I paid the full asking price and got the seller to sign a receipt saying that the dog had been sold to me and was I good heath. I gave them a copy of this. Ye
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