I was told that DWP helplines are very busy on a Monday - try tomorrow. (can you get down to the job centre?)

I just wish o2 were as good at settling these problems like vodafone do for there customers pfffffff

Hi Welcome to CAG How far past the 16 weeks are you? Llloyds are being slow at the moment but you could always send them a letter (recorded) telling them that they are now in breach of the FSA time limits and you want a response within 7 days to avoid formal complaint to fos ims

Hi, No. It is and always will be his debt. Your acting on his behalf will not change that

It's obviously sound advice that one should not trust a person who is being paid to gather evidence against you. And as it appears you have the right to make a recording, it seems like a good idea to avail yourself of that right. It's quite another to imply, in a forum based on facts and evidence, that evidentiary recordings are routinely tampered with, despite the fact that such tampering is, in and of itself, a serious crime. I never met a fraud investigator at the DWP who cared enough about a case to risk going to jail. If you believe you should be able to introduce your own recor