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CONC rules

BankFodder
http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?423-Consumer-Credit-Sourcebook-(Conc-FCA-rules)

This is a potentially very useful set of rules from the FCA which amongst other things, the behaviour of DCAs when pursuing alleged debts.
CONC is well worth consulting and understanding.
In particular, just like the other FCA sourcebook rules, CONC gives a right of action to any consumer who has suffered a breach of any of the CONC rules.
A CONC action can be brought in the County Court.

Follow the link to see a distilled version of Conc in the CAG library - and then links to the full version on the FCA website

Aliases

  • CONC
  • Consumer credit sourcebook
  • (CONC)

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