Hi @uscfashion I bought this @FiretrapOnline ruck sack for my year 7 daughter four months ago but the straps have ripped. I returned it to store but have been told this is wear and tear. Your store is telling me this is normal for a four month old @FiretrapOnline ruck sack!!!!! pic.twitter.com/Dgn2jBiiUP

— Kristian (@km197172) January 21, 2019