Hi, I have received a letter from Lantern requesting payment for loans I took out years ago. The loans do not appear on my credit file and have not been on my credit file for at least the last two to three years. I think I defaulted on most of them six years ago that's why they are not on my credit record. Lantern have called me on my work mobile number once recently, ( within the last two weeks) and I refused to answer security questions because I was not sure who I was speaking to. But they did say they where formerly MMF. I do not wish to engage with Lantern, what steps do I take to ensure I pay them or not Thanks in advance.

Hi all, Here's the situation: Opened a student account in 2007 with full overdraft and extended this a couple of times as per the normal rules and up to the max available limit of £2000 Ever since graduating have had financial difficulties with other credit cards and payday loans which are now (thankfully!) resolved. This is my last debt and i want to get rid, i want to pay it off but Natwest don't seem to want to help. I have already opened another account with first direct and have switched over my wages and other regular s/o and d/d so my ongoing financial commitments are covered. Currently, the account balance is around £2050 - incidentally, it was fees and interest that took me over the agreed limit - something that happens almost every month - (last month was charged over £100 in fees alone. I want to pay what i owe them back - but so far their only communication has been a request to settle outstanding funds within 7 days - and whilst i'm in better financial position than i was, i haven't got the ability to rustle up that kind of money. Similarly, a telephone conversation this afternoon basically stated that i should just keep paying off in dribs and drabs until the overdraft is cleared. Nevertheless, all i want is an agreement in writing saying x amount to be paid monthly until the outstanding is cleared. Will be keeping all communication in writing in the future. How do i proceed? Any help would be hugely appreciated!

I have been struggling with the last 11 payments on my 25 year mortgage for the last few years and have not been been able to make a payment for 15 months. I self employed and every month I say I must contact them and make an arrangement, but there is never any money available after I have paid everything else. I'm probably a nine (out of ten) on the CA debt scale. I received a letter from the Halifax a couple of weeks ago to say they were arranging a home visit and charging me £125 for this and £100 if I am not there. Last Friday I received a letter from their agent saying to email or ring them. The same day an agent called while I was our, and on Monday an agent and my wife answered the door requesting I call him. I have not done anything yet, as I feel making contact would be to condone their fees, which I certainly do not. I feel I should write to the Halifax with a payment plan, but have I left it too late? Can I refuse their visiting charges? Thank you for any advice. Tom

hi. My boiler does`t work, my landlady is abroad, was trying to call her but no ones pick-up the phone. She used to have homecare for it with British Gas but it was canceled, so there is no cover I know about. Can I arrange British Gas to came and fix it and then pass the bill to her, I mean I would like to pay her less in rent and give her receipt for work done. Where do I stand, can I do it? Because is winter and I live with two kids under 3-years I must have heating and hot water ASAP. I don`t want to start war with her just about silly think like this. Thanks