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  1. Some advice please. My severely disabled daughter (uses an electric wheelchair) and her carer used a car park in Exeter in a Smart Parking car park, but the carer only entered the last 3 letters of the car reg. This is most probably because in our local council car parks you only need the last three letters. The letter states we did not purchase a ticket or it was insufficient time. I still have the ticket and photographic evidence that we paid and parked, so I appealed on their behalf. The appeal was on the grounds that we did not enter the full reg and they are upholding the PCN!! Today we received a letter from a debt recovery company DRP. Any advice as to how to proceed would be appreciated as I feel that this is really harsh.
  2. Hi all, Apparently all blue badge renewals/applications in future will have to be done through the gov.uk portal and paper applications will only be allowed in exceptional circumstances. However, the system is apparently not working very well at the moment. The letter I received implied that as I was renewing an existing badge I would only have to provide proof of continuing entitlement, and that everything would be done online. I duly scanned my last PIP award and started the process - I previously qualified as 'virtually unable to walk' as I'd never bothered to apply for high mobility DLA, but got enhanced mobility PIP when I transferred. I actually had to provide proof of identity, proof of address, proof of the points I scored for moving around, proof of the duration of my PIP award, a letter dated within 12 months to confirm I was still receiving PIP and a signed passport type photograph, to be sent by post to my local council. I duly posted everything, only to be asked for all the proof of entitlement again as they wanted proof dated within the last 12 months of what points I got for mobility, which simply does not exist as I haven't been assessed within the last 12 months! When I copied the list of required proof from the original application they did accept what I had sent, so I'll be getting my new badge soon but only for 12 months and still at the same cost of £10! I only applied on the basis of my PIP award because I thought it would be more straightforward but actually I'd have been better off having another assessment (they didn't bother actually assessing me last time I renewed) and getting another 3 years. I hope these are teething problems with the new system as it would be much easier for me if everything could be done online, but I doubt that's true for everyone.
  3. i'm asking on behalf of a friend who is a wheelchair user and had to attend homerton hospital for her daughters appointment. they drove around looking for a BB parking space and couldn't find one and as the appointment time was nearing they parked on St Barnabas Terrace. they are newham council residents and and unfortunately hackney council seem to follow different rules, in newham they can park in resident only bays etc with a BB. they did not realise that they can not park in the business permit holders only bay with a BB and i know ignorance is not a defence but this was the first time they had ever travelled to hackney to attend a hospital appointment at homerton hospital. there were only 2 bays which they could see for BB holders and they were in use and being in an unfamiliar area they did know where else to look for valid parking. just wanting to know do they have any chance at appeal or not, thank you very much.
  4. Hi all, I wonder if you can help me. My partner and I had to rush our son into queens hospital on 02.02.17 on doctors advice as he had quite a severe reaction to antibiotics and needed to see a Paeds speciality doctor. we arrived at the hospital and found there were no disabled spaces outside - infact there were no spaces outside available at all initally. We drove around past A&E towards the Maternity car park where someone was leaving a space - which are marked as normal bays. We have parked in these spaces before and asked site security (actual queens security) if we could park there with a Blue badge and was told we could. We come out of A&E to find a notice stuck to the windowscreen of the car for not displaying a pay and display ticket. We did not see any signs where the pay and display are, there are signs on the other side of the car park on posts that say "Blue badge holders must Pay and Display if parked in non disabled bays" these are above the usual tariff boards so are high and not very noticeable. BUT are NOT along the pay and display bays... . they are on the other side where the actual disabled bays are, so can not be seen. do you see what I mean above, they have the signs above disabled bays but the bays on the left of the picture below are pay and display (as im now aware) do not have any signage at all.
  5. Received a yellow PCN whilst in retail park 3/1/18. Yellow one from VCS. I was parked in the Disabled bay and in a rush. Placed my badge, not right down at the window, because I can't reach it to put it away. Saw the PCN, opened the car door and the badge was on the floor. Unfortunately I did say I was driving and sent copy blue badge. I have sent two letters to VCS and the one I got last week said I still had to pay and I could still pay the original amount of £60. This is stressing me out, sleepless nights, worrying and causing my asthma to flare up. Not good at writing letters. Help!!!!
  6. Hi, Can you just apply and pay the fee for a new blue badge submitting the relevant docs when you lose your blue badge? rather than going to the police station and convincing them that you really did lose it as the dvla want a reference number for them! Anyone been down this road? Thanks.
  7. Got PCN at hospital in NI. Ticket says no valid disabled badge on display. Disabled badge was on display and was visible in my opinion, though which side was up I couldn't say due to extreme stress. The badge belonged to registered owner who was in hospital and who in fact passed away a few hours after the ticket was put on the windscreen. The registered owner was not the driver but there was a key family member who was a passenger with mobility difficulties and so one of the disabled bay spaces was used. This is brutal and I am wondering how to address this as quickly and easily as possible without having to disturb those affected in the deceased estate. I am a very close relative and this very upsetting. This happened in the last week. How do you suggest I proceed on this. Thank you.
  8. This is just a tip for anyone who receives a blue badge because they get tbe Mobility component of PIP. I was on DLA for years up until Nov 2016, when I was transferred to PIP. In the 'old days' with DLA, when you came to renewing your blue badge, you simply completed the application form, enclosed passport photo, ticked the DLA section and sent a photocopy of your DLA award letter (regardless of how old that letter was, as I assume the Blue badge team would check with DWP anyway). I re-applied for my Blue badge to be renewed a few weeks ago. I sent a photo -copy of the most recent document I have from DWP, which is the letter I got in FEB last year informing me of the amount the PIP would increase by from April (annual increase). The reason I did so is because the Blue badge info states that they will only accept proof of PIP from any letter during the LAST 12 months, hence my PIP award letter from NOV 2016 would not suffice. The 'increase ' letter I sent clearly states that I'm on Mobility component and that I'm on it for the next several years and has an end date on it too. To be on Mobility component you have to have scored 10 points in that section. My local Blue badge team rang me to say that they can't accept this letter as 'proof' as it doesn't actually state that I received 10 points. I pointed out that if I hadn't scored 10 points, I wouldn't be receiving the Mobility component in the first place, are they not aware of that fact as they are dealing with this in their job all the time ?. She agreed that this is true but that the only proof they're allowed to accept is a letter dated in the last 12 mths which actually states HOW MANY POINTS I have been awarded and that I need to ring DWP and request that they send me such a letter !. So more damned red tape. I pointed out the fact that when one calls tbe DWP, it can quite often take half an hour queuing simply to speak to them and that even then, they may not actually send you the information for WEEKS which will then delay my Blue badge application and that my badge will probably have expired by then !. This fell on deaf ears. I was told that they (Blue badge teams) all over tbe Country are having to ask 100s of people to do this re the proof !!. Absolute madness. I rang the DWP PIP section and to my surprise, got through within a minute. Spoke to a very helpful man who said he can send me the letter showing my points but with this week's date on and that they are dealing with this request all the time now. Yet MORE time taken up by DWP staff having to do what in my opinion, are un-necessary and avoidable tasks when the previous system worked adequately re Blue badges. Bureaucracy gone mad yet again. WSe will ALL be having to do this every 3 years now when our badges expire.
  9. Sunday 3rd September 2017, I forgot to display my Blue Badge when I parked in a Disabled space at Bluewater in Kent, obviously a genuine mistake because elsewhere in the area it is Free parking. Returning to the car I found a ticket, requiring £95 or £57 if paid within 14 days ( a bit steep either way). I appealed on-line at the PCM website at once. getting a letter this morning Thursday 7th, rejecting my appeal. Must I pay?
  10. Hi, hoping someone has some advice. While visiting family last week, my husband parked up in a disabled bay in a council car park while we took the children to the park. Parking was free for up to three hours. Blue badge and time clock displayed clearly. he drives a WAV, he has to be careful about how to park, very few car parks have spaces that are ok for WAVs. This particular car park layout meant for safely and to not cause an obstruction, he was within two BB spaces, ie making a 'through' space. We've parked there before with our previous WAV. He got out the van from the back, two of our children were with him and they noticed a traffic warden nearby, he checked the sign, and went off to meet me in the park. He came back to the WAV alone just over two hours later, got in the back, got into driving position and realised he'd been given a ticket! He called over another traffic warden, who said the first one had told him she'd ticketed him for occupying two spaces and she'd called her supervisor to ask if she could do it. My husband asked to speak to the supervisor himself. 2nd traffic warden refused. My husband asked him if he were not a power wheelchair user, and could park up without alighting from the rear, if he would have got a ticket. The 2nd warden said no. 2nd warden also said if he'd purchased a ticket from the machine as well, he wouldn't have got a ticket. The sign says disabled parking free for up to three hours, nothing about parking a WAV and alighting safely, or having to buy a ticket for having a WAV. He told him he couldn't cancel it, so to appeal, gave him a number to ring for the supervisor as well. My husband asked how he was supposed to get the ticket off the windscreen, he couldn't reach from his chair. Bearing in mind he was alone, the vehicle is obviously a WAV with no drivers seat, and the blue badge is directly in front of the drivers seat anyone checking that could see it clearly, the 1st warden would have looked directly into the space to place the ticket. The 2nd traffic warden had to hand him the ticket. The time on the ticket is 15 minutes after he got there, and is for parking over a line. He told my husband he should have parked in one space and caused an obstruction. There wasn't actually room for him to deploy the ramp to alight from the rear of the vehicle if he'd done that. By this time, my husband was really stressed and upset, getting chest pains, and called me, the traffic warden left before I'd got there. We waited about 15 minutes till he'd calmed down and felt better but the warden didn't come back. My husband didn't get a choice with motability about the size of the WAV, it's because of the equipment, ramp etc, in the back and adaptations. He's had it for almost two years, we park in car parks every day. On the advice of our local police, we also carry cones to place behind because we've had a couple of incidences of people blocking the rear doors so he can't get in. My husband parks in the safest way possible so not to get run over when getting out, to avoid causing an obstruction etc. He's never had a parking ticket before, especially not for being a wheelchair user with a WAV, can't believe he said that! The children confirmed they'd seen the first traffic warden as they'd parked up with their dad. She could have come across then and spoken to him, the car park wasn't busy, but instead she decided to ticket him. I bet she told her supervisor it was just a van with a BB, not a WAV with no drivers seat. I messaged the local council that evening, and they're supposed to be looking into it. He has 14 days to appeal, it's now day 7. The council say it's an unusual situation and apologised but they haven't yet cancelled the ticket, apparently the team who'd look into it were away last week, no excuse yet for this week. I checked their 'other rules' for car parks online later on, and it mentions nothing about parking WAV's safely, without causing obstruction. If he'd parked like they wanted him to park, he wouldn't have been able to get out at all. We took photos of how he was parked, of the sign and how the 2nd warden thought he should have parked. Their sign said people 'may' get a ticket, suggesting they should use some common sense :-/ Not sure how ticketing a BB holder parked in a BB space is common sense at all, or to anyone's benefit really. Seems like a massive waste of time for them and us. I'm emailing the council again today, to find out if they want him to go through appealing or what. It's 200 miles away, so we can't just go in, or we would! Very much feels like he's been ticketed for needing a power wheelchair and adapted vehicle though. He's never got a ticket where we live, or anywhere else actually, and he parks up for work every day in a BB space. Any advice on how to handle this?
  11. Hi everyone, I'm new to the forums. On Sunday 30th July I attended my baby nephews baptism and celebration, which was in the town centre. There is nowhere for disabled drivers to park near the venue so I parked on a single yellow line, which I believed I was allowed to do for 3 hours. I left the car at 12.56pm by the clock in the car and set the timer for the blue badge at literally just before 1.00pm. One of my family went to move the car for me at 3.45pm and found a PCN stuck on the window screen. The contravention on the ticket says, "Parked or loading/unloading in a restricted street where waiting and loading/unloading restrictions are in force." The thing that annoyed me most is that the Traffic Enforcement Officer must have seen me leave the car as the ticket was issued within seconds - apparently observed between 12.54pm and 12.55pm. I have viewed the images....the blue badge can be clearly seen on the dashboard but looking at the image showing the timer it is difficult to see that the arrow is set to just before 1.00 because of the angle it has been taken from. What annoys me is that the TEO has taken a close-up of the badge but not the timer....that has been left out of the picture. I had three other people in the car with me who can all verify the time we left the car. Any advice on how to deal with this would be much appreciated. Thank you
  12. READ MORE HERE: https://www.gov.uk/government/publications/armed-forces-veterans-badge-application-form
  13. I qualified to become a driving intructor in 2012 and in Oct 2015 I gave my ADI badge back to the Driving Standards Agency (DSA) as I was no longer teaching due to being in a full time job. The DSA sent me a letter to confirm they received my ADI badge in Oct 2015 also confirmed they removed my name off the Driving Instructors Register. The DSA said in a letter I had ..."12 months from the date your name was removed from the ADI register on 30th Oct2015 to re-register without taking the driving instructor qualifying exams..." So in late Oct 2016 a few days before the 12 months was coming up, I sent in my application to the DSA to re-register, along with my card details for payment of £300. I also did a CRB check a few months before, which was required. The DSA received my application on the 27th Oct (The 12 months deadline was on the 30th, so they received it with 3 days left) I heard nothing for 2 weeks, then I received my application form back (stamped received 27th Oct 2016) and a letter saying my application was unfortunately being rejected because I had not made payment in the last 12 months (I was not teaching in the last 12 months - I had given my badge back and was off the register) as mentioned above. I called the DSA and was told I did not make payment within the 12 months deadline of wanting to re-register with my application form - I explained I sent my application within the 12 months deadline and my card details were on the form. I also explained I had a letter from the DSA from Oct 2015 telling me I had 12 months to re-apply from the date my name was removed off the register. I was told the ADI department was looking for my letter from Oct 2015 and would email me (which they did not) The next day I rang again and this time I again explained - I sent my application within the 12 months time period and wrote my card details on the application form. That my application was returned back to me stamped 'received 27th Oct 2106' - within the 12 month deadline. I was bluntly told my application was being rejected (even though I applied within the 12month period to re-register) because according to the the DSA 1. The DSA needed the 3 digit security number on the back of my card to take payment and they supposedly tried to ring me several times and my number was not working (I explained my number was working all the time and to ring me back to confirm it was working, but the person on the line said no). I explained I received no missed calls. 2. They said they sent me emails as well which I did not have in my inbox I was told bluntly I had to re-apply from scratch and do all the 3 driving instructor tests again and to re-qualify!! - I was feeling very angry because I did nothing wrong in my application and sent it in within 12 months. The DSA received my application on the 23rd Oct and the letter they sent me to say it was being rejected, was dated the 24th Oct, but it was sent out to me a via recorded delivery a whole 12 days later on the 4th Dec 2016 (why was my letter dated 24th Oct 2016 and then sent out to me on the 4th Dec 2016??) they wasted 12 days on purpose to send me the letter. The DSA received my application on 23rd Oct 2016, why did they not send me a letter telling me they needed the 3 digit security number from my card or why did they not send me a text message. The DSA received my application within 12 months and they should have sent me a letter to request my card details, if according to them my phone number was not working (which is a lie) I want to appeal the DSA decision on the basis of 1. I sent my application within 12 months of the deadline to re-register. 2. I need dates/times of the when the DSA called me and according to them my phone was not working (a down right lie) so I can get confirmation from my phone network provider to confirm my phone was working and they was no problem with the phone network - which would break the DSA false argument. 3. Why did not the DSA send me a letter to request the security number or try sending me a text message. 4. The DSA received my letter on the 27th Oct, (application form shows "received 27th Oct) - 3 days before the 12 month deadline. 5. Why did the DSA produce the rejection letter on the 24th Oct and take a whole 12 days to send it out to me on the 4th Dec via recorded delivery - they on purpose took 12 days to delay it being sent to me, so they could say I did not appeal within 14 days!! - thats how sneaky they are!! Please can you help me draft up a letter I need to send the DSA tommorow please
  14. Police can now instantly identify Blue Badge misusers SCOTLAND ONLY READ MORE HERE: http://www.scotland.police.uk/whats-happening/news/2016/january/police-can-now-instantly-identify-blue-badge-misusers
  15. Issued today (again to 'er indoors), and altho there are 'mitigating circumstances' for her egregious lack of consideration for those less mobile, I don't wanna offer them at the moment for fear of appearing to excuse her reprehensible behaviour. It was a Morrisons car park, free to use for 2 hrs, and I'm the RK. I'm going to await the NTK as usual, but at this stage (at the risk of being a bit previous), just wanted to know the current position regarding disabled bays in private car parks, and the extent of driver ID disclosure required by law. So, 1. Is it still the case that disabled bays on private land are not legally enforceable (so presumably no locus standi?), and 2. When I get the NTK, am I obliged to tell them who the driver was at the time of the alleged infraction? If no to 2., then presumably my response to the NTK will be the usual 'please take the matter up with the driver, and I'm only giving you 3 guesses....... .....etc'?
  16. Please advise! My 7 year old daughter is severely impaired and she has a blue badge. We use a wheelchair adapted car. We usually park in disabled bays. On 20th of Apr 2016 we received Parking Charge Notice from Gemini, parking operator ar Rivermead Centre Reading. The PCN states that the car exceeded the 30 minutes free of charge parking with 3 minutes. They've asked a payment of 100£, 60 payable in 14 days. My opinion : 1. I thought disabled parking (public or private) are free of charge. 2. The PCN was issued on 20th of Apr for a civil offence committed on 20 th of march - is thus corect? 3. The signs displayed in the parking are ambiguous without any mentions regarding terms & conditions. 4. I've sent an email to the Rivermead Centre asking for the terms and conditions that apply in their car park with NO answer back. When my daughter is not in the car we don't use the disabled bays nor her blue badge. I didn't find any other post with the same situation and I open this one. Please find attached the PCN I would appreciate a lot your opinions! Best regards, Marius
  17. Hi Folks, new poster here. I just got home after a shopping trip at a nearby shopping centre. I am disabled and use a badge holder attached to a cable which loops through the steering wheel, have had one stolen in the past. I do display my badge in the correct manner, but because the wire is a rigid one it is at times a problem to get it to lay flat or stand against the glass, but i do manage it. I came back to the car and the badge was face down and I had got a ticket for failing to display badge correctly, It was fine whe we parked and may have been dislodged by a passer by and flipped over. What do you suggest. company UK PARKING CONTROL LTD
  18. Hi, I am a blue badge holder and our car was parked in a private retail car park (free for all customers). A PCN was posted on the windscreen as being parked in a disabled bay without displaying the badge. AS this topic seems to be a bit of a minefield and having got no further in my decision of how to deal with this despite reading up on the subject for days, I was hoping that someone here would be able to help. As I understand it I need to wait for the NtK before proceeding but also I have read that I should appeal within the first 14 days. I do intend to appeal so would appreciate some confirmation of when and how to do that. Thanks in advance
  19. Hi, I need your advice I parked on a street where nobody shows the timer this is on disabled and non-disabled cars, I parked in a disabled slot and placed my blue badge, when I came back 20mins later from a dental appointment I was given a notice, I have only had a blue badge a few months CODE 40 "Parked in a designated disabled persons parking place without clearly displaying a valid disabled persons badge" The images shown on the enforcement site showed 2 images taken at an angle so you could not see the dashboard or badge. I questioned this with photo evidence they came back and said it was for not showing the timer, I questioned again that the notice said nothing about a timer. They sent back more images showing the blue badge they had there was no mention of this in the first reply from them. Where do I stand on this? Does anybody know what the codes are for the parking notices, and is there one for not showing the timer? your help appreciated
  20. Making the Veterans badge a decoration will protect it because it is illegal under section 197 of the Army Act 1955 to use these to pretend to be a member of the armed forces. (This act will be superseded by the Armed Forces Act 2006 in November.) The act makes wearing any military decoration, badge, wound stripe or emblem without authority a criminal offense. It is also illegal to wear a replica "as to be calculated to deceive", and to falsely represent yourself as someone entitled to wear any such award. Making the Veterans Badge a military decoration will give it protection under these said acts and illegal for non veterans to wear it and use it to secure favor such as discounts given to true veterans https://petition.parliament.uk/petitions/110201
  21. Hope this is the correct thread, apologies if not. At beginning of July my husband drove to Brighton railway station to park as he normally does in the allocated disabled parking bays (which is managed by Meteor). On his arrival at 4.45am the service road to the parking bays was closed off due to resurfacing and a sign had been put up saying blue badge holders to use main car park and to collect a voucher from the car park attendant. He sought out the attendant who said he had just arrived there himself and at that time didnt have any vouchers nut to display his blue badge and everything would be fine, so he did just that. At the end of July he receives a PCN through the post, we filled in the appeal online stating what had happened and also sent email to (ZZPN) who seem to be the collectors of monies for Meteor/Vinci and heard no more. A week ago he gets a further notice which has now increased to £126 (with bailiff threats) from £90. I phoned a very unhelpful ZZPN employee, "you will have to speak to Meteor". Phoned Meteor "you will have to email your appeal to us". Waited a few days nothing. Phoned again we never received your email....send again. Did that received email back sorry you are out of time has now gone to debt collection agency!! Meanwhile i search on southern rail website re the parking there (taking roadworks out of the equation) and it says blue badge holders may park for free in main car park if all other disabled bays are full, which niw begs the question why did anyone need a voucher? And why are they pursuing? Southern rail don't get involved they told me but have taken the details. I have told my husband 'do NOT pay this it os what it is an invoice, bailiffs cannot be sent here without court proceedings and if they want to go to court we go to court. I have put that to them, keep wasting your paper and postage and see you in court. So far heard no more but im sure a revised invoice for a higher amount will turn up. My husband is not a well man and this scares him and is worrying him unnecessarily.
  22. Hi all, I haven't been on here for a while but thought I would put this on here in hope of some advice. My father who is the owner/keeper of the car that received the PCN and my mother who are both holders of Blue Badges and in their late 70's/mid 80's. I was the one responsible for parking in the disable bay which as far as I am concerned had a perfect right to do so, but inadvertently forgot to put the badge on display due to having to physically lift a mobility scooter out of the car and help my mother into it. My father in a panic over this PCN started to fret about finding the £100 to pay it. I told him not to pay and write and tell them what happened and to give the details of the Blue Badges. As you have probably guessed they still want their pound of flesh. I have now received a letter telling me I can appeal to IAS. Any help will be greatly appreciated. WIDYCHI
  23. In January I had an appointment at our local hospital for back to back sigmoidoscopy and gastrosopy. Understandably I was extremely scared and when parking in a disable bay I forgot to put my blue badge up. It was the last thing on my mind. I was in the hospital from 8.30 to 11.30 and when we came out we pad the parking fee and I found I had a parking ticket from te private parking company I just ignored as a friend of mine did hen she got a parking ticket from them and after she ignored letters they seemed to drop it. I was justified in parking there as I had a blue badge which is valid until 2016 but the company have continued to harass me and I have now received a demand from a debt collection agency. I have two incurable illnesses and stress can affect my heart I have to admit that I am shocked that hospitals can allow the harassment of seriously ill people who they are supposed to be helping . The debt collection are demanding £80 which we don't have as we are upon limited income. I understand that they don't really have any legal powers ad private car parks are covered by civil law so their previous threat of a criminal record doesn't wash what do you think I should do now and what if the debt collectors arrive . The strain might quite seriously be too much for me
  24. I need some advice on something with regards to having to display signs within a car park. My mum went to the local co-op on a Sunday evening around half 4. There is a car park at the side of the co-op which is free to park and thought it was the co-ops car park. She is a disabled badge holder and now in hindsight she should have put them on the dash but as she didn't realise it's a council car park and clearly being well out on the outskirts of town a traffic warden shouldn't even be around that area as it's nowhere near anything. So she entered the car park and parked in a blue badge holders only bay. She went in for some shopping came out ten minutes later to find a ticket on the car for not displaying the badges. She appealed saying firstly that it didn't state that she had to display the badges as there is no signs or terms and conditions for the car park, she also sent them copies of her badges her car details showing the car is registered disabled to, they replied saying on the other entrance to the car park that there are terms and conditions on the car park laying out the laws. She told them that there was no sign on the entrance that she always uses they say that she should have gone and looked around the other entrance which is not near where the co-op is and being disabled shouldn't have to go walking and looking around a car park. Is there anything she can do and do they need to show signs on all entrances to a car park or should my mum gone walking all around to find if there are any terms and conditions for a car park. Thanks.
  25. The heading says it all. My partner has a blue badge and we have a disabled parking space right outside our house. Sadly we forgot to replace the badge on the dashboard after using the car yesterday and were given a ticket. Other than throwing ourself to the mercy and kindness of the authorities is there any way of avoiding the ticket. It is a local Council ticket and they were the ones who issued the blue badge and placed the disabled space for my partner when she was registered as being disabled.
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