Jump to content


  • Tweets

  • Posts

    • The digital bank has introduced three new plans - Extra, Perks and Max - replacing its existing Plus and Premium plans for new customers.View the full article
    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2385 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

JHi, and thanks to all those who contributed to my other thread in respect of ESA, the help has been greatly appreciated and I would appreciate any same kind advice on my PIP Tribunal was has now been listed and will proceed in a few weeks time.

 

My initial reason for the Appeal has been based on the time it took the assessment, (approximately 14 minutes) and this was for two conditions, physical because I have a heart condition and for my mental problems which are secondary to the heart condition, PTSD, anxiety and depression.

 

During the examination, the assessor just repeated the same questions that l had provided in the questionnaire and no physical examination was carried out, giving the time it took as opposed to other assessments that I have taking

 

, it was as if the decision was already made before I walked in there,

the assessor was and in theory just going through the bare minimal motions which I feel is unfair and not to mention the fabricated report which if true would have taking the assessor about 45 minutes to an hour to conclude what he concluded which was a complete pack of lies in all honesty, my wife who cares for me was at this assessment.

 

I feel and this is purely based on previous assessments and not just an assumption that I was denied the right to a full and proper assessment which every claimant should have any rights too, have I got grounds?, thanks

Link to post
Share on other sites

  • Replies 158
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

In general, you can only appeal (take it to tribunal) if there's been an error in law, rather than you not liking the decision. It sounds as though you do have good grounds to take it to tribunal.

 

Can't see how 14 minutes is long enough to make a decision at all. Might as well have not bothered!

Link to post
Share on other sites

Appeal the decision first and foremost, get that lethargic process started.

 

Get your MP involved also, once they have looked at the flawed decision again, and upheld their decision, then it's time to start ripping to shreds the flimsy interrogation papers the fake HCP completed.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Do you have the report that was used to make the decision? You need that to base your reconsideration (where they look at it again) on.

 

As part of my reconsideration, I pointed 1.5 pages of inconsistencies.

Link to post
Share on other sites

This is the advice I provided on your other thread, for reference :-

 

If you haven't already done so you need to go through the report and basically tear it to pieces. Concentrate on picking up any factual errors. After that you need to sit down with the descriptors and, bearing in mind the 'repeatedly and reliably' criteria, make an as objective assessment as you can of where you should have scored points.

 

The assessment guide is here https://www.gov.uk/government/public...ment-providers which provides lots of useful info about how the assessment could have been conducted. I can't see how it could have been done properly in 10 minutes, so you can also mention all the things the assessor didn't do.

 

Once you've done all that, try to make it into some sort of logical statement and send it to the tribunal as soon as you can. Make a bullet point list of things you want to be sure to mention to the tribunal at the hearing.

 

You must attend the hearing, but try to take some one with you for moral support. If they also know something about your day-to-day difficulties, that would be a bonus. DWP are notorious for not taking account of carer's/relatives evidence, but tribunals do, especially where they haven't much to go in from the assessment report.

 

 

An entirely factual statement from your wife in her own words would be extremely helpful. Try not to help her remember exactly what happened, it doesn't matter if your accounts differ in irrelevant details but it would be noticed if they were identical. She should try to avoid expressing any opinion about what should or should not have been done, just keep to the facts e.g. the assessor asked (your name) if he does his own shopping. (Your name) replied 'Yes, but ...' and the assessor interrupted and prevented him from completing his sentence. He does do his own shopping, but he always does it online so he doesn't have to go out'. As well as providing a statement about the actual assessment, she can provide a statement about how she helps you or what aids you need. You could both try keeping a diary for a few days.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

Appeal the decision first and foremost, get that lethargic process started.

 

Get your MP involved also, once they have looked at the flawed decision again, and upheld their decision, then it's time to start ripping to shreds the flimsy interrogation papers the fake HCP completed.

 

Thanks for that BB, I have involved my MP, though to date, it has not made a difference, he seems to be pretty much as sitting on the fence, so to speak.

 

In general, you can only appeal (take it to tribunal) if there's been an error in law, rather than you not liking the decision. It sounds as though you do have good grounds to take it to tribunal.

 

Can't see how 14 minutes is long enough to make a decision at all. Might as well have not bothered!

 

Thanks for that Nystagmite, appreciated.

 

I am not complaining because I did not like the decision as a rule, I am complaining as to how that decision was achieved which was predominately on the assessor completing a full assessment on 2 different illnesses in 14 minutes.

 

Is their an error in law? Maybe the contract between DWP and ATOS has been broken, and the assessor has maybe broken the contract by not providing a service that the DWP expect from ATOS.

Link to post
Share on other sites

AFAIK, you don't need to point out where they 'erred in law'' at this stage, all you're doing is telling them that the decision is a fantasy, and to go through the motions of claiming to look at it a second time, before you then take it to the first tier tribunal, it's at this point, after the FTT decision, that you then need to show where they (FTT) erred in law for you to escalate it to the upper tier tribunal.

 

Unless they have, of course, moved the goal posts.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

The Tribunal Judge in the appeal made an order that the DWP provide the latest records of awards made for DLA, which again was subject to a mandatory reconsideration notice, not based on the fact that DLA was awarded, FEB 2014, but based on the rates granted, DLA was awarded, but I felt the rates were incorrect.

 

A couple of questions on the refusal to award more and giving in the mandatory notice is based on the findings and only one of the medical findings that I can walk a mile and in the opinion of the ESA assessor I did not have a significant disability with mobilising, standing and sitting, can the DWP rely on the assumption made by an ESA assessor to rely on a decision not give a higher rate?

 

And giving the order made by the Tribunal Judge would the DWP be compelled and in this instance to provide the further evidence that I disclosed with the last award subject to a mandatory, as on the notice its states the reason for this decision and the evidence used 1. Claim Pack. 2. The extra information that you provided us. 3. The ESA medical report dated 12/12/2013, the DWP have conveniently left out and not disclosed the further medical evidence that I sent them, my argument is that without that evidence and in considering the Judges orders they have not fully complied with his order, only part.

 

Its funny how this lot conveniently leave out the medical evidence that undermindes their decisions, must be the oldest trick in the book.

 

The judge when they ignored his initial order stated that they be barred if they failed to comply, in my opinion the fact that they have not produced all the evidence surely is not abiding with that order full and proper?, so in theory the case should not even be going to a hearing as they have not provided all that they were ordered to disclose, any help would be appreciated.

 

AFAIK, you don't need to point out where they 'erred in law'' at this stage, all you're doing is telling them that the decision is a fantasy, and to go through the motions of claiming to look at it a second time, before you then take it to the first tier tribunal, it's at this point, after the FTT decision, that you then need to show where they (FTT) erred in law for you to escalate it to the upper tier tribunal.

 

Unless they have, of course, moved the goal posts.

 

On that point BB, giving the FTT have allowed the DWP to only provide part material pursuant to an order, and have allowed the DWP to proceed to a hearing on the provisions that the DWP would be barred from proceedings, would not providing the further medical evidence that they all/eged to have considered be an abuse of process, in otherwords, allowing the DWP to conceal any medical evidence that could undermined their decision and that should be considered at the Tribunal hearing, therefore they should have already been barred from proceeedings and according to the Order which was not fully complied with on this occasion.

 

This is the advice I provided on your other thread, for reference :-

 

If you haven't already done so you need to go through the report and basically tear it to pieces. Concentrate on picking up any factual errors. After that you need to sit down with the descriptors and, bearing in mind the 'repeatedly and reliably' criteria, make an as objective assessment as you can of where you should have scored points.

 

The assessment guide is here https://www.gov.uk/government/public...ment-providers which provides lots of useful info about how the assessment could have been conducted. I can't see how it could have been done properly in 10 minutes, so you can also mention all the things the assessor didn't do.

 

Once you've done all that, try to make it into some sort of logical statement and send it to the tribunal as soon as you can. Make a bullet point list of things you want to be sure to mention to the tribunal at the hearing.

 

You must attend the hearing, but try to take some one with you for moral support. If they also know something about your day-to-day difficulties, that would be a bonus. DWP are notorious for not taking account of carer's/relatives evidence, but tribunals do, especially where they haven't much to go in from the assessment report.

 

 

An entirely factual statement from your wife in her own words would be extremely helpful. Try not to help her remember exactly what happened, it doesn't matter if your accounts differ in irrelevant details but it would be noticed if they were identical. She should try to avoid expressing any opinion about what should or should not have been done, just keep to the facts e.g. the assessor asked (your name) if he does his own shopping. (Your name) replied 'Yes, but ...' and the assessor interrupted and prevented him from completing his sentence. He does do his own shopping, but he always does it online so he doesn't have to go out'. As well as providing a statement about the actual assessment, she can provide a statement about how she helps you or what aids you need. You could both try keeping a diary for a few days.

 

All those points as always are very helpful RMW, THANKS.

 

I am now considering the report from the assessor, just going through it makes me angry tbh, but I need to tackle this with a clear head and would be grateful if you could help me on a few points.

 

Under the heading VARIABILITY, the assessor as left this blank and put "As per condition history" (a) what does Variabilty mean, and should have he reported anything on this as opposed to just mentioning as per condition history? thanks

Link to post
Share on other sites

I didn't use one for my reconsideration and won. (the people who filled in my form were awful)

 

I wouldn't focus on how short the assessment was. I'd just go through the criteria and see where you'd score points, giving examples.

Link to post
Share on other sites

I on the other hand, used D.I.A.L (Disability Information Advice Line) and they secured my PIP first time round!

 

ESA on the other hand, I fought them for three years to win, after I had filled in the form myself.

 

But my situation is different, I need someone to help fill forms and explain them to me.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

I didn't use one for my reconsideration and won. (the people who filled in my form were awful)

 

I wouldn't focus on how short the assessment was. I'd just go through the criteria and see where you'd score points, giving examples.

 

I think you are right Nystagmite, time to concerntrate on what should have been awarded as opposed to what this fraudulent assessor has indicated which is just plain lies.

 

That said on the report he has stated the assessment started at 10.00 and was concluded at at 10.19, again if an assessment for two illnesses can be achieved in that space of time, as the DWP own evidence clearly confirms, I would have assumed the person being subject to that assessment has not been giving the rights to a full and proper assessment as to prove his or her entitlement to PIP.

Link to post
Share on other sites

Whilst I agree you need to focus on where you should have scored points as the last thing you need is for a tribunal to order a new assessment, in addition you must point out that the assessment wasn't long enough to properly consider the effects of one illness never mind two. I'd be surprised if it was possible to get all the admin stuff done in that time, such as confirming diagnoses, treatment and medication. I would also recommend going through the assessment guide and pointing out at least two or three things that the assessor definitely didn't do which they should have done.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

Whilst I agree you need to focus on where you should have scored points as the last thing you need is for a tribunal to order a new assessment, in addition you must point out that the assessment wasn't long enough to properly consider the effects of one illness never mind two. I'd be surprised if it was possible to get all the admin stuff done in that time, such as confirming diagnoses, treatment and medication. I would also recommend going through the assessment guide and pointing out at least two or three things that the assessor definitely didn't do which they should have done.

 

My doctor who I was seeing at the time and after explaining that I was experiencing pain in my left arm and after blood tests stated that I was suffering from a new condition, angina, of which I regularly take medication for and was aware of the problems and at that time I had losing breath when walking, she advised me after I had told her that the DWP wanted to do a medical assessment to request a home visit from them because of my condition, I made that request but never got a reply.

 

Can evidence like my wife giving an account of what she witnessed at the assessment be sent by email to the Tribunal for them to give to the panel who will be dealing with my appeal?

 

And does it have to be writing as being a statement or just a normal email sent message. There is a fair bit that I need to disclose by next Tuesday for the panel to consider, is sending it by email a means of correct discloser?, any help on this and as a matter of urgency would be appreciated.

 

Can evidence like my wife giving an account of what she witnessed at the assessment be sent by email to the Tribunal for them to give to the panel who will be dealing with my appeal?

 

And does it have to be writing as being a statement or just a normal email sent message. There is a fair bit that I need to disclose by next Tuesday for the panel to consider, is sending it by email a means of correct discloser?, any help on this and as a matter of urgency would be appreciated.

 

Please can anyone help.

Link to post
Share on other sites

Can evidence like my wife giving an account of what she witnessed at the assessment be sent by email to the Tribunal for them to give to the panel who will be dealing with my appeal?

 

And does it have to be writing as being a statement or just a normal email sent message. There is a fair bit that I need to disclose by next Tuesday for the panel to consider, is sending it by email a means of correct discloser?, any help on this and as a matter of urgency would be appreciated.

 

I replied on your other thread when you asked before:-

 

An entirely factual statement from your wife in her own words would be extremely helpful. Try not to help her remember exactly what happened, it doesn't matter if your accounts differ in irrelevant details but it would be noticed if they were identical. She should try to avoid expressing any opinion about what should or should not have been done, just keep to the facts e.g. the assessor asked (your name) if he does his own shopping. (Your name) replied 'Yes, but ...' and the assessor interrupted and prevented him from completing his sentence. He does do his own shopping, but he always does it online so he doesn't have to go out'. As well as providing a statement about the actual assessment, she can provide a statement about how she helps you or what aids you need. You could both try keeping a diary for a few days.

 

 

A signed statement would be best, but I'm afraid I can't help regarding whether email service is acceptable. Check their website and any paperwork you've been sent, if email isn't mentioned specifically, then it's safest to assume you have to use the post. Get proof of posting.

  • Confused 1

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

Link to post
Share on other sites

Thanks for that RMW, I contacted Tribunal in Cardiff HQ and advised them that I have sent my wife's statement and by recorded delivery, they said that is fine but have advised to send any other evidence within seven days of hearing.

 

You mentioned a diary, could you please explain what you mean in regards keeping a diary for a few days, thanks

Link to post
Share on other sites

You mentioned a diary, could you please explain what you mean in regards keeping a diary for a few days, thanks

 

I don't know if RMW is around this evening, but here's a link to the CAB explaining what to do.

 

https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/help-with-your-pip-claim/your-supporting-evidence/

 

HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Hi, I recently and after being advised by CAB made a complaint to ATOS about the assessor who dealt with my PIP.

 

I do not feel that the complaint was considered correctly.

 

In particular when the complaint was registered with the Health Care Proffessional Council because I was not getting answers from ATOS, The HCPC and on the information that I had giving them were of the opinion that a full investigation with ATOS needing to provide the evidence that they had previously failed to give when I requested which would now have to be adopted and in accordance with HCPC.

 

The HCPC stated that I was to request from ATOS confirmation or a denial that previous complaints had been raised in respect of the same assessor who I was complaining about and the HCPC wanted clarification of this from ATOS to further their investigation as this was a procedure that would need to be adopted by ATOS.

 

ATOS never gave that information which not only abused the procedure set by HCPC it also denied me the right to report and complain about that assessor because they were refusing to abide the procedure set out by the body who deal with conplainst against health care profesionals.

 

Should the Tribunal be made aware of this? if a doctor ignored the procedures that had been put in place by the GMC, I don't think this would be tolerated.

 

Thanks

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...