BUMP for change to title please - see last post. THANK YOU!!

Well done Hopie............................. we didn't doubt you would win

I am sure that Wednesday will be pleased for you too, if he ever comes back to us again........ He doesn't know what he is missing, you and I are such wonderful company and lovely people... :lol:

Hi

I am going for no acknowledgement of debt to MBNA(See here i come no cca from mbna)

They have defaulted on the cca request and are now at criminal stage

I had a phonecall at work last week and I am getting them every day

what can i do?

who do i exactly complain to?

Hello Gill5blue. There's a letter template for telephone harrassment. I haven't got time to look for it now, but i think it may be in the debt collections and debt collectors forum. If not, just do a search.

MBNA are very good at harrassing and ignoring letters. Just stand your ground. If it continues after you've sent the letter, ask them for a copy of their complaints procedure. If this too is ignored, you can report them to Trading Standards. I'm sure there are other bodies too, others will advise.

Congratulations.

Can I join the MBNA thread. Went to court against them on Wednesday and they lied in court!! Now asking the court to look into case.

Had a loan with them that had PPI (sold over phone, did not mention the interest on PPI) checked the details and they charged me £874.34 interest (which was 23.26 % on PPI charge) and then 8.9% per year for the PPI compounded and accrued. Made a claim and they agreed to pay back all the interest the total pay back is over £5,200. Now they are trying to get out of it as they realise that it could cost them dearly if everyone who took loan made a claim!! Check your loan forms now.

Does anyone have the name, email address and postal address of the Chief Ex of MBNA?

I have some good news for customers who took out an MBNA loanwith PPI, sold over the phone; the company have admitted they failed to informme that they would charge interest on the PPI. MBNA have admitted that they did not inform me of the large amount ofinterest they would charge on the PPI. Iwrote to them last year and on Dec 9th 2011, they upheld myclaim.

I had paid £874.34 interest on the PPI (whichwas over 23%) and then charged 8.9% per year accrued and compounded. The total I am claiming back is over £5,000. Contact details are Mrs J Brownrigg, CustomerServices - MBNA Europe Bank Limited, PO Box 30, ChesterBusiness Park,Chester, CH4 9WW. If you have any problems I would be happy toupload the written confirmation from MBNA.