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    • Hmm yes I see your point about proof of postage but nonetheless... "A Notice to Keeper can be served by ordinary post and the Protection of Freedoms Act requires that the Notice, to be valid,  must be delivered either (Where a notice to driver (parking ticket) has been served) Not earlier than 28 days after, nor more than 56 days after, the service of that notice to driver; or (Where no notice to driver has been served (e.g ANPR is used)) Not later than 14 days after the vehicle was parked A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales." My question there is really what might constitute proof? Since you say the issue of delivery is a common one I suppose that no satisfactory answer has been established or you would probably have told me.
    • I would stand your ground and go for the interest. Even if the interest is not awarded you will get the judgement and the worst that might happen is that you won't get your claim fee.  However, it is almost inevitable that you will get the interest.  It is correct that it is at the discretion of the judge but the discretion is almost always exercised in favour of the claimant in these cases.  I think you should stand your ground and don't give even the slightest penny away Another judgement against them on this issue would be very bad for them and they would be really stupid to risk it but if they did, it would cost them far more than the interest they are trying to save which they will most likely have to pay anyway
    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
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RBS - Confused about address


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Hi, i'm just new to the forums so apologies if this question has already been covered!

 

I just wanted to clarify, what is the best address to send your 1st letter regarding getting the charges back? (Not the one requesting previous bank statements as I keep all of mine).

 

I read elsewhere this is the best address:

Royal Bank of Scotland

Customer Relations

Customer Central Support

First Floor

The Forthstone

56 South Gyle Crescent

Edinburgh

EH12 9LE

 

 

 

Thanks in advance to anyone who can help keep me right :)

 

 

 

Chris

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Hi Chris,

Im in the process of claiming against RBS and I used the address you stated above on my preliminary request. I recieved a reply saying they were looking into my claim but the address on this letter was :-

 

Royal Bank Of Scotland

Customer Relations Support Unit

Retail Support

The Cornerstone

60 South Gyle Crescent

Edinburgh

EH12 9WF

 

I think either address will suffice as the buildings are only a stones throw away from each other anyway.

 

Hope this helps:)

27th April - Requested Statements

13th May - Received Statements:D

15th May - Preliminary request for £4780 sent.:D

16th May - Royal Mail confirm Letter received.:D

23rd May - Received Letter considering claim. :grin:

30th May - Letter Before Action sent. :D

10th July - Times Up!! FOS claim going in.

16th July - Measly 30% of claim offered as goodwill

17th July - Rejected offer letter sent

25th July - Acknowledgement of Reject Letter received

26th July - Screwed over by the OFT,Banks, FSA & FOS all in one go.:evil:

Never even felt it happen.

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Awesome!

 

Thanks for the advise guys, here's hoping i can get some money back from them now!

 

I'm looking to claim back the £538.53 they have taken in charges and interest from me in the last 7 months (yes 7 months!).

Fingers crossed!

All the best with your claim Deso :)

 

Chris

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Cheers Chris. Same to you

27th April - Requested Statements

13th May - Received Statements:D

15th May - Preliminary request for £4780 sent.:D

16th May - Royal Mail confirm Letter received.:D

23rd May - Received Letter considering claim. :grin:

30th May - Letter Before Action sent. :D

10th July - Times Up!! FOS claim going in.

16th July - Measly 30% of claim offered as goodwill

17th July - Rejected offer letter sent

25th July - Acknowledgement of Reject Letter received

26th July - Screwed over by the OFT,Banks, FSA & FOS all in one go.:evil:

Never even felt it happen.

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  • 1 month later...

Hello All,

 

First post, so be gentle!

 

Anyway, my query is similar to the original post in this thread, except that my initial letter would be addressed to Ulster Bank. As this is part of the RBS I'm assuming their data protection details, etc, is held centrally at the address given here, at RBS.

 

Or is there a seperate address for Ulster Bank specific claims, i.e. in N.Ireland or Rep of Ireland?

 

Thanks

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  • 5 months later...

Does Anyone know if this would be the same address to use when attempting to claim back PPI from RBS?

 

I'm looking to send them a claim soon and the Address is the only thing I need!

 

Also, has anyone out there successfully managed to get PPI back from RBS? I'm going on the basis that I was not told it was optional and also they never explained any of the terms to me! Thanks,

 

Smitrocks

 

:confused:

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smit if all else fails write to head office..

 

And good look.

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Does Anyone know if this would be the same address to use when attempting to claim back PPI from RBS?

 

I'm looking to send them a claim soon and the Address is the only thing I need!

 

Also, has anyone out there successfully managed to get PPI back from RBS? I'm going on the basis that I was not told it was optional and also they never explained any of the terms to me! Thanks,

 

Smitrocks

 

:confused:

 

Welcome on board Smitrocks! :)

 

The head office in the stickies (above the main threads) is still the correct head office address. However, if you have a PPI claim, you might want to take a look/start a new thread in this forum as you'll get a lot of expert help and support there.

 

Best of luck with your claim(s) x :)

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