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RBS vs Grenadier, Oh my God they have just offered to settle!


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After months of applying to get my bank charges refunded, I finally decided to take them to court. Yersterday I received a really scary letter from their Solicitors, Cobbetts and was having a real panic as to responding to their defence as I was really confused by all their legal jargon.

 

This morning I have received a letter from RBS offering me the full £2205 refund!!!!

 

Why instruct a solicitor to act for them if they were going to offer me a full refund?

 

One question if anyone can help, I also have a business account with RBS, am I able to claim back charges on that account also?:)

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CONGRATULATIONS!!!!

 

Please don't forget to complete the survey, and if you can, please remember this site survives on donations. ;-)

 

As for business account, the good news is YES, you can! The process is the same, with some variations on the law you rely on. See here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/64975-business-claims-basic-guide.html

 

and here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/486-sample-letter-your-bank.html

 

Well done again! :-D

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Grenadier2,

 

I recieved the defence letter from Cobbetts and like you was/am still panicing a bit as it stated I should respond to them by 13th June with my full list of evidence.

 

I haven't done this but instead I am going to send them one of the templete nudge letters to see if this has any effect.

 

Did you at any time send one of these letters.

 

Regards,

Dooumm(panicing and confused)

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Hi

No I didnt send one of these letters, I literally received a letter from Cobbetts on Tuesday and then a letter from RBS on Wednesday offering to settle. It was such a relief! Am sure they will probably do same with yourself. I did originally ask for the interest, however they offered me total charges without the £400 interest so I will quite happily take it and run!

 

Good luck!

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RBS say they will refund monies directly into my account if I agree to settle, I have rang them as I no longer have an account with them and have asked for payment by cheque. They tell me they will not send a cheque and that as I have a loan with them, they will credit my loan balance with the refunded bank charges. Are they allowed to do this?

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  • 2 weeks later...

Going back to early posts on this thread - my thinking is that you are under no obligation to respond to scary letters from defendant solicitors. Surely the only 'instructions' you legally have to respond to are those that come from the Court?

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