Hi All,

I sent off a refund demand to the RBoS for 3 x 38 charges for bounced Direct Debits. This is my second claim.
Earlier this year they repaid me (with a bit of a fight!!).
However, this time they have written to say that they give me 30 days to find alternative banking arrangements.
I know there is a thread on the forum about what to do in cases like this, but I have tried to find it but cannot seem to.

If someone could point me in the general direction, or advise, I would be extremely grateful.


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