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Help re claim against Barclaycard


dharm999
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I have started a claim against Barclaycard for a refund of the late payment charges incurred over the last 6 years. I used the standard letter in this forum. I have had a reply from their DPA Officer saying that they cannot supply copies of statements going back 6 years as they are on microfiche, but ones that are less than 6 months old they can get me for a fee of £10. I already have 3 years worth of statements so I don't need to do this. They also sent a separate letter, from Customer Services, rejecting my claim. Do I now proceed directly to the small claims court? I'm not sure exactly how much I'm owed back in charges, can I just say on the claim 'less than £1000'? Its likely tobe c£250-£300 but I'm not 100% sure.

 

Appreciate any views and advice.

 

Thanks

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This problem has come up before - with Barclays, I think.

I can't remember what was discussed here. Do a search on "microfiche" and see what comes up.

I expect that you will get an informed response in a couple of days

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  • 13 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Thread Locked

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Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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