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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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d0lphin40 v RBS


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Hi

 

I have put one claim in for RBS, amount is just under £5,000 for one bank account. Paid £120 to Small claims court, have received a letter back last week to say RBS are now putting a defence in place and they have 28 days to do this, this is stamped by their Solicitor. Should I be doing anything at this stage?

 

I'm also concerned, when I put my claim into the court and paid £120, I only wrote a small paragraph explaining my situation. Should I have gone into more detail about my financial background? If I should have, is there anything I can do now to put a case forward?

 

I have another claim to make for £5,000 for another bank account but thought I'd wait to see how this claim turns out first.

 

Any advice and tips would be very much appreciated.

 

Many thanks

 

:p

 

Hi - can you please help me. I need to post a new thread onto the RBS Forum, how do I do this?

 

Many thanks:(

 

Hi - can you please help me. I need to post a new thread onto the RBS Forum, how do I do this?

 

Many thanks:(

 

Hi - My bank charges are for £4,900 to the RBS. This is one claim for one bank account. I do have another claim but wanted to wait to see what happened with this one before I put in my second claim!! I've paid £120 to the Small Claims Court and last week received a letter to say RBS have entered a defense and the letter was signed and stamped by their solicitor. Can someone please tell me what happens next and what I should be doing?

 

Also, I have concern....When I filed the claim it asked for a paragraph on our situation, I didn't realise the RBS would see this paragraph and I didn't go into very much detail. Should I be addressing this and write to them/who? to give much more information on my financial situation, stress it caused my family etc?

 

I'd appreciate some advice on any tips please.

Many thanks

:confused:

 

Hi - I am in exactly the same position as you right now. Sent standard letters to RBS, no response, sent chaser letter, no response. Filed claim through Small Claims Court, just when the 14 days was up, received an acknowledgement of service to say they have filed a defence, stamped and signed by their solicitor. I'm not sure now what happens next? Should we be doing something in the meantime? They have 28 days to respond but I'm concerned that I'm just sitting back and waiting!!

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Guest louis wu

Dolphin,

 

its not your financial background you need for the N1, its on what grounds you are challenging the banks charges.

 

The standard text as used here is this

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

if your looks nothing like that, or doesn't contain something similar, then you should consider amending your details.

 

As sneaker says, let us know what your POC was, and also what steps you have taken leading up to that point. If you do this in the HSBC forum you will get some help.

 

Louis

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Louis I think you mean RBS forums ?

Its normal for Cobbetts to defend and their defence is fairly well known and therefore nothing to worry about as long as your claim is ok.

Its likely that Cobbetts will say that you have not properly particularised your claim.....and they may ask for a case management hearing.

As suggested i think a look through the RBS forums will give you answers to these and other questions

I am going to move your thread there now.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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5 threads merged Dolphin.

Please try and keep all your RBS posts on this claim here.

Saves confusion and will help us all !!

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thank you so much for your advice. After reading your steps to reclaiming bank charges, when I put the court claim in, I didn't send them copies of my charges, I only sent this to RBS. Should I send my spreadsheets to the court now?

Thank you

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Yes with online claims it should have been posted seperately.

With open Court it should accompany the N1.

Send a copy to Court making sure that account details and claim number are clearly marked on them.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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