Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


Results 1 to 7 of 7
  1. #1
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    Do you record your calls?
    You'll regret it if you don't.




    Follow Real_CAG on Twitter
    Cagger since : May 2006

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    Red face There on the run!

    Hi
    I'm new to all of this, but I followed the procedure and sent preliminary approach for payment. HBos owe me 1242. I got a phone callicon offering me 120 which I declined, he then offered me 360 and put that in writing with a standard letter saying it costs them , blah blah blah. I'm obviously going to reject this and sent the next letter the lbaicon and give them the next 14 days. Here's hoping this will aid them to a quick refund or it's off to the Scottish Courts! Anyone had success with Bank of Scotland?


  2. #2
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    Default Re: There on the run!

    No, I've just sent the 3rd copy of the first letter axxording to them theyv'e not recieved the first two.


  3. #3
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    knobby1's Avatar



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    Default Re: There on the run!

    still send it recorded delivery it only costs a pound, they cannot say they have not received it then, and it sound to me like they are just stalling send the lbaicon recorded and in 2 weeks file a claim. good luck.

    LLOYDS TSB
    DPA: REQUEST SENT: 11-04-06
    RECEIVED 28-O4-06
    PRELIM LETTER SENT: 04-05-06
    RECEIVED SOD OFF:06-05-06
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  4. #4
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    Default Re: There on the run!

    Hi,

    I'm not sending a statement request as I'm a statement hoarder lolol. Just the claim. Thank you for the advice though....


  5. #5
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    knobby1's Avatar



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    Cagger since : Apr 2006

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    Default Re: There on the run!

    sorry still i diddnt mean for the DPA if you send your request and then the lbaicon recorded delivery they cannot fob you off saying they havent received it, and even if they do you have the proof you posted it so just move on to the claim.

    LLOYDS TSB
    DPA: REQUEST SENT: 11-04-06
    RECEIVED 28-O4-06
    PRELIM LETTER SENT: 04-05-06
    RECEIVED SOD OFF:06-05-06
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  6. #6
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    Default Re: There on the run!

    Oh I vill grind zem down lolol


  7. #7
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    Cagger since : Mar 2006

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    Default Re: There on the run!

    I've had success against BoS, I did have to issue a claim against them. Still need to repeat another 3 times to get full amount.

    Bank of Scotland round 1: 740 + costs settled, still sore over the 8% grrr
    Bank of Scotland round 2: 629 +101.15 interest +39 costs settled.
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