Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1

    Default BOS charges help

    Hiya, Im unsure whether I can do anything about my charges as its all been over a few years but loads of them. I have been hit with charges charges and more charges. In one week I had 3 charges coming to 90.00 and my income support wasnt much more than that. After phoming them and trying to get these refunded they refused knowing that I needed that money to look after my 3 kids. I am really down with debt money ect and wondered if anyone could advise what i do first. I saw the letterson bank but not even sure they apply to me. Thanks in advance


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  2. #2


    Please read FAQ. It really will help you

  3. #3
    Site Team The Consumer Action Group BankFodder's Avatar

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    Cagger since : Jan 2006

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    As Richardc says read the FAQs and then the forum material.
    You will find that you can claim a lot back.

    read the FAQs and then come back here.


    Warning: I use dictation software. Beware of homophones!
    Have you read our dealing with customer services guide?
    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.

    All attribution rights and moral rights in my copyright work are asserted
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  4. #4


    Hi there, thanks for that


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