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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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RBoS and the 8 weeks comment


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My two weeks "or I will commence legal proceedings" is up tomorrow. I rang them today and see if there was any progress. A not very nice lady on the phone informed me that they have 8 weeks from when they acknowledged my letter, that I had a case started and I would get an offer within the 8 weeks they are allowed under law. I informed her I had stipulated 14 days and she informed me that that did not matter and if I wanted to go court they would close the case they had started.

 

Where do I stand, should I go ahead with court tomorrow or do I have to wait for the 8 weeks?

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The 8 weeks is,I think, a guidelaine given out by either the FSA or the FOS(not sure which).

 

As you have sent the LBA and given them the 14 days that they are allowed then,yes,go ahead with the court case.

 

Also as she had said that they would close the case they had started should you go to court it might be an idea to report them to the FOS becasue I am not sure that they can do this.

 

Good luck

 

They know the rules and will try anything to get around them.

PPMAN159

 

If this comment has helped please click on the scales.

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Have a read of this.....

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-763619.html

 

Ok, it delays your court claim by a month, but I think this would be really effective. JMO - by all means file, just think right now they're so inundated, it's worth giving them a bit of leeway to see if they're forthcoming with an offer.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Couple of things here...

 

The woman you spoke to got wrong the fact that it is 8 weeks since the day they received your initial complaint letter not from when they sent you an acknowledgement. That is straight from the FOS website. They also can't close a complaint case just because you go to court about it. Maybe she was having an off day...:o

 

I agree with T4FF as they are so inundated with complaints now that a little bit of leeway, another letter, could save you a lot of time and effort in the long run.

 

superward

superward vs First Direct - WON!!!

superward vs RBS - WON!!!

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Thanks Guys

 

When I rang up previously they did tell me that I was 15,024th in the queue! Not a backlog I'd want. I will take the advice and get a letter off in the next day or so.

 

I don't really want to do the whole court thing and would accept a reasonable offer probably if they made it in an acceptable timeframe. As my charges amount to £5793 it seems more complicated than the ones under £5k.

 

Another couple of weeks won't hurt I guess.

 

Thanks for the advice

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Their backlog is not your problem at the end of the day. Doesn't matter whether you are 15024 or 1500024, maybe give them another week and that is it!!!

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Thought before I send the next letter offer a compromise that I would ring them and see if I could expect anything in the next couple days. SPoke to a very nice lady wo informed me that my offer letter had been created and I could expect it before the end of May! When I said I better get on with the court proceedings then as she could not tell me what the amount was (offers are created separately it seems), she put me on hold and spoke to her supervisor. When she came back she told me tat I would indeed get my offer by the end of the week, but again was unable to tell me the amount.

 

Now I have added the interest on my claim is for £7300 (£5793 without). Should I wait a few days for the offer letter or carry on regardless? I have a feeling the offer will not be anywhere near the £5793.

 

Anyone any experience or advice?

Ta

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RBoS have given me another freephone number to use for tracking the letters etc if it is any use. Different than the one on their letters.

 

0800 015 4212 and press option 1

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HJP, exactly what interest is your offer made of? When you say "now I have added interest" what do you mean by that? Are you referring to the 8% you would add when you eventually file your claim? Obviously whatever they offer you will be less this if it is the 8% so I guess you have a decision to make.

 

I wouldn't offer a compromise if you end up sending that letter, just say you require payment of full settlement else you will go to court in 7 days.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Thanks Taff

 

I used the calculator provided to add the 8%. In my letter to them, which I have not sent yet I stated what I would be claiming for including the interest and cost when it does go to court.

 

I had an email from the famous Sandy Watt this afternoon saying I will have my offer by the weekend. I have asked what the offer will contain (by email) but have not had a reply.

 

All communication from them has been very prompt and polite so far - so here's hoping....

 

Claim now total £7196.59

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T4aff

 

Interestingly I got an email today telling me what the offer would consist of - two thirds of the without interest claim. I emailed back saying I wouldn't be accepting but happy to negotiate.

 

Sandy emailed me back

 

Dear Mr xxxxx Please note that there is a covering letter with our offer, which advises customers as to which type of charges are being refunded by the Bank. Once

you have received our offer, and are not willing to accept our offer, then you will need to advise us. We have standard procedures in place to respond

to customers who decline an offer. I am sorry, but I am unable to accept e-mail notification of a decline of an offer.

 

Should you wish to go to court, then that is your decision.

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Well head over to the library, specifically the template area and find the rejection letters....

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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