This is going to sound a weird thread.

Last August my widescreen developed a faut, having already been replaced, and repaired, i accepted a repair, no qualms with that. They took down my phone number wrong fair enough, but arranged for a sub contrctor repair firm to come and collect, ok no prob, he came, i gave him correct number, kindly left aloan set. Cool.

After 2 weeks no word, phoned waiting on parts, after another 2 weeks no word, phoned, parts fitted, arranged time to return, only on rturn in his big land rover discovery got damaged (never saw tv, just came to door). He said would fix, and return, gave my phone number again.

Ok after another 2 weeks, no word, he said tried to call, but argos had wrong number, But i gave you my number twice, doesnt matter they have the wrong number on their system, strange they called me in first instance with a date. I asked for a date for tv to be returned,6 weeks in bit unacceptable now. gets stroppy saying he works for argos not him, and not to give him a hard time.

Ok I go to argos, try to contact, arrange for it to be returned, no show. I get angry now. And they accept to exchnage it, but i must get it back, if i could get it back there would be no problem.

Now 2 month later after my tv going away, i finally get a replacement, and they pick up set from repair company.

2 month later argos call, to pick up my tv. I dont have it, your repair firm do, and get them to collect their loan set.

Now nearly 10 month later from first call, I have sent 2 lettes, latter recorded delivery, I still have a loan set gathering dust and want shot of it.

What can i do, i dont want stung with action saying you have my tv, and pay for it.

sorry for long post.

Cheers

Ks

I think you wait it out. you've alerted them to the fact that the set is still at your house, you've asked for them to arrange collection. If they don't, it's not your problem.

Either that, or dump it at your local Argos (I don't recommend that, tempting though it may be)

This topic was closed on 11 March 2019.

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