Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Henson V RBoS


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6519 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi...I've been reading this forum for some time but need a bit of help now!

I sent a DPA letter to RBoS and got a list of charges / statements. Then I sent the standard prelim letter.

 

The response I've received today looks to be the standard letter saying 'We believe that our charges are fair, reasonable and transparent'..... etc

 

However it says 'if you disagree, please let us know the dates and amounts of any particular items that you dispute'

 

My question is has everyone else listed charge by charge what they are claiming back? Surely the bank knows this already as they sent me the statements? I'm about to write my LBA and don't know whether to list each charge on not.

 

Many thanks

Jaxhen

Link to post
Share on other sites

Hi...I've been reading this forum for some time but need a bit of help now!

I sent a DPA letter to RBoS and got a list of charges / statements. Then I sent the standard prelim letter.

 

The response I've received today looks to be the standard letter saying 'We believe that our charges are fair, reasonable and transparent'..... etc

 

However it says 'if you disagree, please let us know the dates and amounts of any particular items that you dispute'

 

My question is has everyone else listed charge by charge what they are claiming back? Surely the bank knows this already as they sent me the statements? I'm about to write my LBA and don't know whether to list each charge on not.

 

Many thanks

Jaxhen

 

Jaxhen,it's important to remember 2 things-

 

1.YOU are in the driving seat

2.Banks will do almost anything to try to delay you

 

Stick to the guide as laid out in the forum as regards timings,procedures etc.Just hit them with the relevant letters when it is advised to do so,and most important of all -

STICK TO YOUR GUNS!!:D:D

Link to post
Share on other sites

I sent a copy of my spreadsheet, less the interest columns, along with my LBA. The bank cannot then claim they have not had time to search for the relevant 'offences' as you have supplied them with the information, one less delaying tactic for them to employ. and when/ if you need to go to court it will show the judge that you have been co-operative = brownie points,

Bank of Scotland round 1: £740 + costs settled, still sore over the 8% grrr

Bank of Scotland round 2: £629 +101.15 interest +£39 costs settled.

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 11 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6519 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...