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    • Our price is the same all day, but varies day to day. Yes there's a risk of high prices but it has never gone above SVR any time since I signed up. Last 30 days average 17.67p/kWh, max 20.67 and lowest was 11.83.  It saved just under £300 during 2023.  
    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
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nightwalker vs mint


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Not much to claim with this company JUST A MERE 84.00 . I requested all late charges over the phone since start of account which they kindly gave me .

 

sent letter asking for it back on 3 APRIL

REC letter on 10 april -saying sorry to hear you have a compliant but we will look into and get back to you within 10days and try to resolve it ...

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Not much to claim with this company JUST A MERE 84.00 . I requested all late charges over the phone since start of account which they kindly gave me .

 

sent letter asking for it back on 3 APRIL

REC letter on 10 april -saying sorry to hear you have a compliant but we will look into and get back to you within 10days and try to resolve it ...

 

Every penny counts, stick to your time table and not theirs the next letter is due soon. :wink:

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right received letter today ..about request for payment ..

 

the usual sorry you have concerns about your account .....

we think our charges are fair and resonable . as a gestureof goodwilll

we offer you 8.48 -diff between oringal fees and the current ..12.00 charges ..

 

 

should i sent off the LBA LETTER OR REJECTION LETTER AS PARTIAL SETTLEMENT.

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Welcome to the forum.

 

Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

use the template letters in order Stick to the timetable in there.

 

For instant live help please go to the chat room

 

Any advice given is purely based on personal experience and if in doubt you should seek further advice from a professional.

 

 

 

 

A-Z of useful links to this site.

http://www.consumeractiongroup.co.uk/forum/post-436526.html

 

A list of head office departments to send your requests to

http://www.consumeractiongroup.co.uk/forum/post-752168.html

 

Step by step instructions better safe than sorry!

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

Templates If it aint broke dont fix it!

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

Online claim or direct at court?

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html#post614610

 

Finally good Luck.

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  • 2 weeks later...

need a little advice here . i know mint owe me 84.00 .they sent me a letter offer ing 8.48 which aint even half of it .iam going to sent off n1 form but i dont have statments as proof of itemised charges . if it wont reach court then will it be ok ...

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need a little advice here . i know mint owe me 84.00 .they sent me a letter offer ing 8.48 which aint even half of it .iam going to sent off n1 form but i dont have statments as proof of itemised charges . if it wont reach court then will it be ok ...

 

No you will require copy statements or details from Mint of the charges for your court bundle.

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well received letter today after sending them a lba on 21 April .. They still refusing topay up and are sticking with their offer of 8.68.

 

i only got details of mint via phone so dont have statments detailing the amounts so iam goin to try complainting to ombudsman..

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  • 3 weeks later...
:mad: arrh has everyone gone to sleep on this site or what --no ones replying to my questions and wheres a moderator when u need one. maybe i should file a claim for ignorance lol:(

 

As livelylad says you will need the statements. Most people are using the S.A.R - (Subject Access Request) route under the Data Protection Act but most banks will get you copy statements on payment of a small fee (NatWest will get any number of copy statements for £5, for example).

 

It might be worth phoning Mint and asking about copy statements and then use the method they recommend to get them. Persoanally, I would wait until you have them before going further. It may turn out they owe you a lot more and the LBA stage is the last time you can easily change your claim.

 

Steven

 

 

 

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