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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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RECLAIM YOUR BANK CHARGES thats the name of this campaign. On this site and others, many many people have sucessfully recovered their charges by following the excellent guides and template letters. Now it seems greed has overtaken reality, sayings like (going for every penny I can get)and (banks have screwed us for years now its our turn) lose track of the basic aim to RECLAIM YOUR BANK CHARGES.

Yes reclaim all your charges, allow the bank the statutory time scale to repay, and then if they still delay go down the appropriate route of FOS or SCC depending on the size of the claim in relation to Scottish or English law. If your going for SCC then and only then add 8% interest.

This situation where people are claiming ci which grossly inflates their claims and will only result in the banks refusal to pay, often delaying things. It also adds to the backlog for every other person claiming.

  • Haha 1

05/03/07 S.A.R - (Subject Access Request) handed in at branch

Found missing statements at home !!!!

08/03/07 Prelim+ schedule posted rec del

22/03/07 :mad: No reply to prelim LBA posted rec del

05/04/07 :mad: 14 days and no reply to LBA, sent e-mail

27/04/07 :D Offered FULL SETTLEMENT £3375

03/05/07 Cash in bank account :D :D

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There is definitely an argument for why CI should be claimed for.....but I certainly agree with your post to a degree.

 

It does often seem that people can't see past the pound signs and there are a number of people who won't listen to reason and must claim for CI at all costs - even jeapordising their claim because they want CI.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Ok - you have a right to express your opinion, but I must say I have to disagree.

 

Claiming back your contractual interest is a perfectly valid route. And one with which I have been recently successful. Why not? The banks would certainly charge the same for borrowing off them.

 

It's not greed at all. Some people on here are in a huge amount of debt because of the charges and interest on those charges. The banks have had this money for x amount of years and have made money on it.

 

Also looking at it another way, we have lost money on those charges. This is money we would have had in our bank accounts, incurring interest.

 

Lastly, banks will use their delaying tactics regardless of the inclusion of contractual interest, proof of which you will find all over these (and other) forums. They, and they alone, are causing the back log in the system, by waiting until the last possible minute to settle the claims.

 

Again, you have a right to your opinion, but I felt I had to say something before others were scared off going down the ci route.

Halifax Card: Claim served 30th Mar - they met 2nd AQ deadline - waiting for Directions/Court Date

Monument Card: Claim served 30th Mar - Directions taken - 14 + 14 day deadline 18th June - settlement signed & waiting for cheque

CitiCards: Claim served 6th April - Defendant's docs (only) to be received by 25th June - case back to Judge 2nd July

A+L (SETTLED IN FULL): Prelim sent 16th April - Claim settled 4th June (on the defence deadline)

Debenhams Store Card (SETTLED IN FULL): Prelim sent 17th Feb - Claim settled on 14th Mar (3 days before LBA deadline)

MINT Card (SETTLED IN FULL): Prelim sent 8th Feb - claim settled 14th Apr (1 day after defence deadline)

HSBC (SETTLED FOR 8% INTEREST): Prelim sent 15th Jan - claim settled 18th May (after AQ deadline)

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Hi Nikki, your comments are appreciated, but as for people to be in huge amounts of debt because of charges and interest I disagree. Everyone has the option to cancel a D/D or S/O if there is insufficient funds in their account. The same applies to writing cheques without funds as available as well. Whether the monies we have been charged would still be in our accounts gaining interest is a matter for debate.

As for the time scale taken to resolve claims I think the FOS advises 8 weeks before the will accept a complaint against the bank.

Reading some of the threads on here banks seem to get the blame for everthing from financial ruin to global warming. We all need the services if banks throughout our lives and more often than not we get good service. Our argument is the amount the banks charge for the above indescretions (of which Ive had a few, £3k worth) whether I would still have had this amount in my account gaining interest is a matter for conjecture.

05/03/07 S.A.R - (Subject Access Request) handed in at branch

Found missing statements at home !!!!

08/03/07 Prelim+ schedule posted rec del

22/03/07 :mad: No reply to prelim LBA posted rec del

05/04/07 :mad: 14 days and no reply to LBA, sent e-mail

27/04/07 :D Offered FULL SETTLEMENT £3375

03/05/07 Cash in bank account :D :D

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Well, it is your thread dangler but I'm with Nikki. The banks ARE big and ugly enough to look after themselves and however you express it, they've been using OUR money to help them.

"banks seem to get the blame for everthing from financial ruin to global warming. " with some justification I would say.

"Everyone has the option to cancel a D/D or S/O if there is insufficient funds in their account" we could also stuff our money in our mattress but we chose not to. If I was running my finances out of a purse on a cash basis then the degree of 'black and white' through which you appear to view things might well be a valid view point, BUT life really is a little short for keeping track on all the daily machinations of the bank. They know this, and even if they refund all that is requested, they will STILL be in front. Sorry to delay any claims of yours but I shall still go after the ci that they have had from me. They must have known they were vulnerable - if not then heads need to roll.

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HI Kennyh, Its each to their own views as you rightly said. As for the daily machinations of the bank, they are not carried out randomly we know in advance when deductions will occur. In Scotland the thresholds for small claims courts are very different to English law, by adding CI many claims will go over the limit leaving the FOS as the only viable final course of action if the bank delays repayment. The FOS will only pursue claims without interest (basic charges), for this reason I say avoid CI until it has atleast been tried and tested in a court of law, as it only confuses newbies starting out.

05/03/07 S.A.R - (Subject Access Request) handed in at branch

Found missing statements at home !!!!

08/03/07 Prelim+ schedule posted rec del

22/03/07 :mad: No reply to prelim LBA posted rec del

05/04/07 :mad: 14 days and no reply to LBA, sent e-mail

27/04/07 :D Offered FULL SETTLEMENT £3375

03/05/07 Cash in bank account :D :D

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Share on other sites

The banks have had the upper hand for years and we are all starting to learn they have been abusing this position for years. If they thought for one moment they could win one of us would have been in court by now.

 

All any of us are doing is challenging them to a day in court over these issues and they are running scared and interested only in delaying tactics and obstacles.

 

Keep pushing the envelope people - we haven't found their limit yet.

 

As for the charges kennyh, yes I could have cancelled my DD or SO. But then the banks could have charged me £2 instead of £25! And personally have always consider this the Consumer Action Group that happens to be ace for helping with Bank Charges, amongst other issues.

 

Just my own point of view :)

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Wow.... Dangler8 - you work for a bank? - If so then you pose some interesting arguments for them.... unfortunately the rest of us have woken up to the scams lies and threats that have eminated from the financial groups - all we are simply saying is enough is enough !!! - The practices of "rip-off" Britain must stop. The BBC Whistle-Blower program indicated to what extend that bank's took the pee.... and to what lengths they were prepared to go to to part us from our hard earned cash.

We are simply using their own facts and figures and apply the treatment to them.

And long may it continue... my claim is with CI - apologies if it holds your up, but I am gonna claim what I believe is correct, after all if the boot was on the other foot ..........

01.08.06 - RBOS - S.A.R - (Subject Access Request) request

 

01.08.06 - Alliance @ Leicester Credit Card - S.A.R sent

03.09.06 - £495 owed - Alliance and Leicester sent cheque for £130 - Accepted as partial payment

03.09.06 Alliance & Leicester - LBA letter sent to recover remainder

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To all who respond to my thread, I take on board your comments and welcome your opinions.

I am sure that all the pro CI enthusiasts are in England and claiming under English law where the court thresholds are higher. Please spare a thought for us in Scotland where we are limited to 750 and 1500 limits. Many of our average claims would be pushed well over the 1500 limit if we added CI, the banks are well aware of that and offer refunds of basic charges only. I wish I could take the bank to open court as my basic claim is £3k+ (so you can guess I dont work in a bank) but this would be very risky, untried and a virtual minefield. Read flyboy80 thread today This leaves the FOS as my only option and the FOS wont entertain claims with interest added, only the basic charges.

05/03/07 S.A.R - (Subject Access Request) handed in at branch

Found missing statements at home !!!!

08/03/07 Prelim+ schedule posted rec del

22/03/07 :mad: No reply to prelim LBA posted rec del

05/04/07 :mad: 14 days and no reply to LBA, sent e-mail

27/04/07 :D Offered FULL SETTLEMENT £3375

03/05/07 Cash in bank account :D :D

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Share on other sites

Hi kennyh, court is not an option Im afraid, so Im sitting in limbo until the bank offers a refund or stautory 56 days are up and I can go to FOS.

AS for splitting claims, courts have already disallowed this as an abuse of court time.

05/03/07 S.A.R - (Subject Access Request) handed in at branch

Found missing statements at home !!!!

08/03/07 Prelim+ schedule posted rec del

22/03/07 :mad: No reply to prelim LBA posted rec del

05/04/07 :mad: 14 days and no reply to LBA, sent e-mail

27/04/07 :D Offered FULL SETTLEMENT £3375

03/05/07 Cash in bank account :D :D

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Share on other sites

you will find as dangler says subsequent claims thrown out for abuse of the system.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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