Does anyone have any contact names for actual individuals at Smile's head office? i.e. someone high up, who might be interested in what I've got to say.

I basically resent being asked for my overdraft back, as it was given to me free of charge and came as part of the account.

They've said that I have repeatedly broken T & C's, which is why they are closing my account. The fact they have charged me 4 times my overdraft limit in 2 years seems to have passed them by!

My overdraft is also made up of mostly unlawful charges, which I intend to claim back.

I'd be interested if there is anyone else I can reach out to, other than a moronic robot?


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