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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Should I use solicitors?


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Hi

 

Between two accounts with RBS, I am claiming over £7k with contractual interest. With all my other claims, I have been following the process myself, prelim, lba and small claim/summary cause.

 

I am however a bit nervous about claiming against RBS due to the amount of the claim. I don't want to lose and have to pay costs.

 

I do know that losing is unlikely however I simply can't afford to lose so can anyone offer me some advice. I was going to use a solicitors firm however I know some people on here have said to defend it yourself and don't give up any of the money you are due by paying someone to do it for you.

 

Incidently, they haven't even made a single offer yet and they have sent me the statements 3 times now. I think they are in a bit of a mess with all this.

 

Cheers

John

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Whereabouts are you with the £7k claim for RBS?

 

Due to them not respsonding to you apart from sending out 3 sets of statements then I would file a claim on MCOL as you have in the past.

 

If this was my money I would not employ a third party who will only take a large chunk of whatever you get back-you have gone done the MCOL route in the past so why not stick to tried and tested system.

PPMAN159

 

If this comment has helped please click on the scales.

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If you want some encouragement, there are plenty of "live" threads for more than 5k and a lot of "successes" too. Providing you get your paperwork right, there's no need to worry because the banks haven't got a leg to stand on.

 

 

A few RBS claims in the 5k+ category are HydraUK, mcuth and livelylad. Might be worth finding these and having a read through.

 

 

It would be interesting to know as ppman asked how far through the process you are?

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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There still are options available to you however, I can't really say because I'm not entirely familiar with the process. There are a few people on here who are currently claiming from scotland for a LOT of money. One notable one (against RBS) is seahorse. He is an extremely helpful fellow for a scot (:D) and I'm sure if you posted on his thread with a link to yours asking for his advice, he'd be more than willing to give you some.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Whereabouts are you with the £7k claim for RBS?

 

Due to them not respsonding to you apart from sending out 3 sets of statements then I would file a claim on MCOL as you have in the past.

 

If this was my money I would not employ a third party who will only take a large chunk of whatever you get back-you have gone done the MCOL route in the past so why not stick to tried and tested system.

 

I have sent LBA and the deadline expires tomorrow.

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If you are worried about the time it is taking to get a response from them, there are backlogs in RBS at the moment. That isn't an excuse really but you may consider waiting before going to court. Again, if you read Seahorse's thread I believe he has allowed for the delay in his process. People everywhere are experiencing a "backlog" response from RBS.

 

Have a read around to see what people are doing, it may be of use to you before you go ahead with a court claim especially in your circumstances give the amounts and where you live.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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