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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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dawnie72 v RBS


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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks Kat and Martin.

Anyway as I said, posted my SAR on 28/03/07 and so far heard nothing except to tell me that I'm to be charged £28 later this month for last months misdeneanour!

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Hi everyone

 

Have received 6yrs worth of statements this morning and am in the process of putting the charges they contain into the spreadsheet. Some of them though are just listed as ' charge to a/c xxxxxxxx.' Is this how I would enter them on the sheet as I dont know what they are, presumably they are maintenance charges but I dont know.

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Dawnie, they can be made up of a couple of things, royalties charges, maintenance charges, loanguard payments and more (I think).

 

I have pulled together an explanation of how to decipher them here.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Can I claim back maintenance charges? These must be them because I dont have royalties ,got rid of that years ago when it was £5/month and I don't have any loans,etc with them.These charges only occur when I have gone into unauthorised o/d.I can and will be sending my prelim tomorrow.

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  • 4 weeks later...

Hi all,

Sent preliminary letter 16/4/07 asking for £3394 in charges. RBS responded 19/04/07 to say they would look into my claim but have heard nothing else. Can I now send LBA and could I ask now for the £28 they have since charged by amending the spreasheet to include this?

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  • 2 weeks later...

Sent LBA 10/05/07 and have heard absolutely nothing. Does anyone think its worth sending them a note reminding them I'm still here and intend to file a claim very soon unless they pay up? (I cant afford to file the claim just yet, anyway)

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Sent LBA 10/05/07 and have heard absolutely nothing. Does anyone think its worth sending them a note reminding them I'm still here and intend to file a claim very soon unless they pay up? (I cant afford to file the claim just yet, anyway)

 

Not if you put "with no further warning" on your LBA letter.

 

You can of course try it, but you will come across as a claimant who is wavering. That could possibly have repercussions.

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Hiya

If you sent first letter on the 16th of April, then why did you wait until the 10th of May to send second letter? I thought it was good to pressure them with the 2 letters exactly 14 days after eachother

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